In with the good, out with the bad: Industry business coaches identify the behaviors driving the most profitable design firms—and the practices it’s time to shelve once and for all.

What’s the difference between running a highly profitable design business and one that leaks money? According to industry business coaches, it comes down to a few key practices. We asked six experts to delve into the rituals their highest-earning clients have implemented, plus share the bad habits other designers need to shake.