trade tales
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May 27, 2022
A designer’s time is precious—and when it’s spent going back and forth, particularly after a design has been finalized, exchanges risk becoming tiresome if not outright contentious. It can be frustrating to hear that a client wants to substitute something after the fact, but the reality is, replacement requests are an inevitable part of the process. Here, we ask four industry pros—Irene Roqué, Matthew Boland, Samantha Arak and Maria Viola-Kuttruff—how they navigate that conversation.