Key Responsibilities
Store Operations (40%)
•Oversee daily store activities, including opening/closing, register management, and back-office duties.
•Manage expenses, track performance against budgets, and submit payroll and invoices on time.
•Ensure compliance with loss prevention policies, conduct audits, and maintain stock levels.
•Maintain store presentation and visual merchandising to align with company guidelines.
•Analyze peak hours and allocate staff efficiently, ensuring appropriate floor coverage and managing labor costs.
•Collaborate with Operations to enhance and enforce company policies and procedures.
Sales & Client Care (40%)
•Lead by example, contributing to 30% of the monthly sales goal, and support the team in achieving sales targets.
•Foster a service-oriented atmosphere with personalized customer service, ensuring team members exceed client expectations.
•Act as a brand ambassador in the local market, attracting new clientele and building loyalty.
•Promote the use of digital tools to enhance client relationships and streamline communication.
•Assist with email inquiries to maintain customer engagement.
Team Development (20%)
•Mentor and coach retail associates, providing regular feedback to support growth.
•Facilitate comprehensive onboarding for new hires and ongoing training for team members.
•Foster a collaborative, positive team culture through open communication and recognition of achievements.
•Work closely with other departments to support events, manage employee relations, and resolve performance challenges.
Requirements
•Must have retail management experience, including hands-on leadership on the floor with a team.
•Experienced sales manager in the luxury market, with a strong preference for expertise in home decor, and a proven history of driving store performance in a retail environment.
•Skilled in analyzing retail data to create actionable plans that increase sales and business growth.
•Strong coaching abilities to inspire, develop, and retain high-performing teams.
•Experienced in managing budgets, controlling expenses, and meeting financial targets.
•Flexible with retail hours, including potential evenings, weekends, and holidays.
Desired Qualifications
•Outstanding organization skills and attention to detail
•Excellent written and verbal communication skills
•The ability to manage and prioritize multiple tasks in a fast-paced, creative work environment
•Friendly and personable :slightly_smiling_face:
•Ability to work effectively in a team and independently.
•Proficiency with POS systems and basic computer skills.
•Ability to stand 90% of each work day while performing job duties and responsibilities
Studio + Compensation
•This is a full-time position based in New York, New York
•40 hours/week. Expected hours are Tuesday - Saturday from 9 am to 6 pm.
How to apply
Send resume to jobs@incommonwith.com. In your email, please describe your interest in the position, and why you’re a good fit for the position.
Due to the high volume of responses we receive, we will not follow up with all applicants directly. Thank you for your application!
Quarters is a concept store and gathering space created by Felicia Hung and Nick Ozemba, founders of the design studio In Common With. Styled as a residence in a 19th-century Tribeca loft, Quarters represents a marriage of warmth and grandeur, and an inventive understanding of the concept of home. Visitors are warmly welcomed to explore the entirety of the In Common With lighting collection alongside curated vintage furnishings, rare books, specialty pantry items, and independent works by peers and fellow artists.
After hours, community-focused events range from book signings to live music performances and dinner parties. The Bar at Quarters, which specializes in wine and seasonal small plates, is open day to night.
Quarters reimagines elements of familiar spaces—the traditional showroom, the well-appointed shop, the local café—to craft a vision of home and hospitality that’s not only completely novel, but ever-shifting, improvisational, and alive.
