The Sales Associate is a vital position and the first face of Scout Design Studio. The most important attribute we are looking for is a candidate who is positive, has a passion for interior design and willing to learn and grow with the company. The Sales Associate will assist customers with purchasing furniture and accessories. To be successful, it requires a high level of follow through, attention to detail, customer service, professionalism, positivity, and can-do attitude.
We’re not for everyone - neither are you!
We SCOUT the world to carefully find and create our collections. We offer limited-run Scout Label furniture, exclusive artwork, customizable designs and vintage finds. Located in the Dallas Design District, our 15,000 square foot showroom houses a well-edited collection of new and vintage furniture, artwork, lighting and home accessories from around the globe. We offer in-house refinishing services for vintage furniture and ship across the United States. Love kicking butt, working hard, and having fun all at the same time? Come on over!
Pay: $25 per hour, plus commission and bonus opportunities
Schedule: Friday or Monday, and Saturday/Sunday; 9:15am-5:15pm (24 hours per week)
Mandatory weekends, flexible weekdays.
Essential Functions:
Processing sales for clients in person, phone and email
Creating and closing sales quotes
Developing business relationships with retail, trade and commercial/hospitality clients
Managing key designer accounts
Approving trade applications
Work with operations team
Field customer service issues
Assist with sending samples to clients including taking packages to warehouse or UPS store
Work with digital sales and purchasing team regarding product feedback
Assist with showroom upkeep
Answer phones, voicemails, and emails daily
Performs other related duties as assigned.
Education & Experience:
Bachelor's Degree preferred
2+ years of retail sales experience preferred
Basic knowledge of Outlook and Mac operating system
Netsuite and Shopify experience preferred
Must pass a background check and drug screening.
Knowledge, Skills, and Abilities:
Excellent organizational skills and attention to detail.
Ability to follow instructions and provide consistent work.
Have excellent communication skills and a can-do attitude
Possess the ability to adapt quickly to changes as required by the business
Be a pro at handling multiple tasks while maintaining a positive attitude
Excellent sales and customer service skills.
Extensive knowledge of the merchandise sold.
Ability to anticipate customer’s needs.
Ability to recommend merchandise to customers.
Ability to operate or to quickly learn the point-of-sale system.
Prolonged periods of standing and walking throughout the retail space.
Must be able to lift up to 15 pounds at times.
