Salon is looking for a Gallery Assistant to join our team. As a Gallery Assistant you will play a pivotal role in providing exceptional customer service and contributing to the overall success of the gallery. You will be responsible for all incoming sales inquiries, day to day tasks and assisting the Gallery Director and the sales team as needed. While primarily focused on inbound sales, you will also have the opportunity to further develop your skills in engaging walk-in customers and enhancing their gallery experience.
Core Responsibilities:
• Administrative Tasks: Complete administrative tasks related to sales operations, such as maintaining client records, and creating invitations and newsletters using provided templates. Ensure the gallery is clean, organized, and presentable at all times. Work with the Gallery Director to help plan and coordinate gallery events, including exhibition openings and artist talks. Ensure accuracy and attention to detail in all aspects of administrative work
• Inbound Sales: Manage incoming sales inquiries through various channels, including phone calls, emails, and in-person visits. Provide prompt and courteous assistance to clients, addressing their questions and guiding them through the process. Utilize CRM system to ensure all information is being recorded accurately. Handle all aspects of the sales transactions including invoicing, payment processing, and generating purchase orders, following the order through the completed sales cycle
• Client Engagement: Further develop skills in engaging walk-in clients, offering personalized recommendations based on their preferences. Strive
to create memorable experiences for every client, fostering loyalty and repeat business
• Supporting the Sales Team: Assist the sales team in achieving their goals by providing administrative support, preparing sales documents
including but not limited to; in stock PDF, presentations and exhibition previews as needed.
Qualifications:
• Minimum of 2 years experience in a furniture showroom, collectible or fine art gallery, or interior design firm is preferable
• Proven track record of success in sales or customer-facing roles
• A Bachelor’s Degree
• Excellent written and verbal communication skills as effective communication is essential for engaging customers, presenting
our products, and building rapport
• Strong independent work ethic and self-motivation
• Excellent organizational and time management abilities
• Attention to detail, ensuring the quality and integrity of our gallery's presentation
• Team player is a must! We're a small team so all hands on deck will be required at times
• Great attitude, eager to learn
• Passion for contemporary art and a commitment to supporting emerging and established artists.
• Proficiency in Microsoft Office Suite, Adobe Creative Suite and CRM software such as Pipedrive, is a plus
Salon Design is a contemporary design gallery based in New York, dedicated to promoting and supporting new and innovative work by emerging and established creators internationally. Bringing together works in a salon style presentation that prioritizes cohesive vignettes and intriguing collaborations, the quarterly exhibitions at Salon Design showcase new series alongside existing work from artists and makers pushing the boundaries of material exploration while creating high-quality collectible design. With a gallery roster comprised by 80% women, Salon Design also aims to flip the gender dynamics of the art and design worlds, supporting the creative practices of women internationally.
