Overview
The Operations Assistant supports the day-to-day execution of operations, helping ensure accuracy, consistency, and smooth workflows across the business. This role works closely with the Director of Operations and assists with order tracking, vendor coordination, documentation, and internal process support. The position is detail-driven and plays a key role in keeping operations running cleanly as volume grows
Key Responsibilities
Support daily operational workflows, including order tracking, logistics, shipping, and fulfillment coordination
Monitor active orders, timelines, and system updates; proactively flag items that are at risk
Assist with vendor communication, follow-ups, and status updates
Help maintain accuracy across systems, including pricing, memos, inventory, and order data (HubSpot, Shopify, internal trackers)
Order strike offs, memos, and yardage for memos of new Supply Collection and licensees development patterns
Support the creation and maintenance of SOPs, documentation, and training materials
Assist with memo processing, tracking, and replenishment coordination
Participate in weekly operations check-ins and provide updates as needed
Coordinate across sales, memo house, and operations to ensure alignment and follow-through
Provide administrative and project support for ongoing operational improvements
Support internal culture initiatives, team coordination, and general office needs as required
Skills & Qualifications
Strong organizational skills with exceptional attention to detail
Ability to manage multiple tasks in a fast-paced, deadline-driven environment
Clear written and verbal communication skills
Comfortable learning and working across multiple systems and tools
Proactive, solution-oriented mindset with the ability to flag issues early
Reliable, organized, and process-driven
SUPPLY Showroom is a boutique, to-the-trade fabric and wallpaper showroom based in Austin, Texas, offering a thoughtfully curated mix of artisan-driven textile and wallcovering lines from around the world. Founded in 2015, SUPPLY serves interior designers, architects, builders, and other trade professionals with a design-forward selection of wallcoverings and textiles—ranging from hand-drawn, richly artisanal patterns to playful geometrics and bold botanicals that shape the way people experience their homes and spaces.
