Position Summary:
The Showroom Sales Representative is responsible for providing an exceptional customer experience for walk-in clients by assessing their needs and assisting them in the selection of furniture and accessories. Answers all customer inquiries related to products, such as quality features, availability and/or lead-times. Prepares customer orders, processes client payments, provides invoices and warranty information.
Duties/Responsibilities:
• This candidate should create a memorable, personable experience that differentiates the Company, which inspires the customer to
return and builds loyalty to the brand.
• Completes sales transactions from qualifying the potential client, to design consultation, product selection, quote preparation,
payment processing, and follow through of delivery and set-up.
• Executes Company sales policies and practices.
• Assist in management of inventory and facility upkeep to meet the needs of the showroom within established Company standards.
• Assist showroom management team in training of sales team members.
• Assists in the display of merchandise as directed by showroom manager.
Qualifications/Requirements:
• 5-7 years sales experience.
• Proven track record of increasing sales in a similar showroom or retail setting.
• Broad knowledge of design and effective sales and specification techniques desired.
• Must be able to respond to/resolve common inquiries or complaints from clients.
• Manages time effectively and adapts quickly to changing priorities in a fast-paced environment.
• Must be effective at presenting product and design information in one-to-one and small group situations to consumers and
designers.
• This candidate possesses a strong work ethic demonstrated by attention to detail and completion of all tasks.
• Able to work extended hours up to and including some holidays, evenings and weekends.
• Strong communication and interpersonal skills.
• Proficient in MS Office applications (Word,Excel,Outlook, PowerPoint).
Founded in 1945, Brown Jordan has built our long reputation for producing luxurious outdoor products that look beautiful and last a lifetime by adhering to three simple principles: innovative design, durable materials, and unrivaled manufacturing prowess. Here, skilled artisans use the world’s most advanced materials and manufacturing techniques, along with an abundance of handcrafted details to create each seamless, flawless piece. Recognized with over 50 design excellence awards, Brown Jordan graces locations from The Hotel Ritz in Paris, the Breakers Hotel in Palm Beach and the Smithsonian National Museums, not to mention private terraces, pool decks, cabanas, and sunny living rooms worldwide.
