Maiden Home is growing a team of forward-thinking individuals who possess unique strengths and perspectives, an innate ability to inspire their colleagues, and an eagerness to reimagine the world of luxury furnishings.
This is a unique opportunity to join a brand that is primed for its next stage of growth–with a proven competitive advantage in its ability to attract, motivate and retain top talent across a range of disciplines. At Maiden Home, you’ll find a workspace that encourages innovation, creative expression, and teamwork, and your experience will be shaped by your performance, contributions, and drive.
Responsibilities
• Offer friendly, warm and elevated communications as an authority and resource for customers in our Flagship
• Act as the face of the Maiden Home brand to our customers, providing impeccable customer service
• Overseeing the client experience from the moment they discover our brand (online or in-store)
• Create floorplans for customers, understanding customers' aesthetic and interpreting it with pieces in Maiden Home's assortment
• Become an expert on Maiden Home's collection, styles, materials, design and construction details
• Conduct product consultations with customers to design their space (including product and fabric/leather suggestions)
• Adhere to company standards, maintaining communications and merchandising consistent with the Maiden Home brand
• Minimum of 6-8 years of experience within a design firm or luxury retail sales
• Art, Architecture, Interior Design degree or equivalent preferred
• Proficiency in AutoCAD
• Excellent verbal and written communication skills, including the ability to communicate in a luxury brand voice
• Demonstrated understanding of service excellence in a consumer environment
• Can-do attitude and resourcefulness: always willing to go the extra mile for the customer
• Ability to work weekends and evenings
Maiden Home is an authority in the world of luxury home furnishings. The brand designs original pieces at its New York studio, sources exquisite materials from trusted partners around the world, and works directly with distinguished artisans to bring them to life—then, it delivers them with prices and lead times that are unheard of in the furniture industry.
Maiden Home’s unwavering commitment to exceptional design and quality is praised by leading interior designers and publications including Architectural Digest and Elle Decor, and it has brought the brand consistent year over year growth.
Maiden Home is proud to be an equal opportunity employer. We are committed to building a diverse and inclusive culture. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics.
