We are seeking a highly motivated Key Account Manager to build national brand awareness, exposure, and sales through successful key account relationships. The Key Account Manager should successfully coordinate a fast-paced, detail-oriented and high energy key account sales environment. As a Key Account Manager with VIETRI, you will oversee all Key Account sales, marketing, and training functions. You will work directly with our Sales, Marketing and Customer Service teams in the coordination, tracking, reporting and maintenance of the key account sales and marketing agenda. Candidates seeking to become a key contributor within a company that is an industry leader should apply for this critical role. Position reports to the National Sales Manager.
Cross-Functional Management
• Work cross functionally with Customer Service Manager to monitor EDI processes, chargebacks, cancel dates, shipping windows, back-order status, special orders.
• Work closely with VIETRI purchasing department to forecast inventory needs based on key account purchases
• Monitor profitability of key accounts with support of CFO and ensure all budgeting and expenses for the department are handled
• Responsible for the management and the development of the Key Account Coordinator
• Work with IT/Customer Service to onboard new KA & WO partners, ensuring all partner inventory feeds are running, and EDI requirements are documented
Sales and Marketing Support
New Business Opportunities
In-Store Merchandiser Support
Digital and Web Only Account Support
Tabletop Trade Show Planning
Reporting and Analysis
• Strong computer skills including experience using web-based service and/or ecommerce tools
• Strong customer service skills – telephone communication, writing, listening and speaking
• College degree or comparable work experience preferred
• Personal computer experience; data entry/typing skills
• Excellent organizational and math skills with the ability to multitask
• Working knowledge of Internet, MS Word, and MS Excel required
• Ability to travel up to 30% of the year
• Willing to support other company activities as requested
CANDIDATE CHARACTERISTICS
• Dependability — Reliable, responsible, and dependable
• Attention to Detail — Thorough in completing all work tasks
• Adaptability/Flexibility — Openness to change
• Achievement/Effort — Establish and maintain challenging goals & exert effort toward mastering tasks
• Stress Tolerance — Ability to accept criticism and deal effectively with high stress situations
• Cooperation — Display a good-natured, cooperative attitude
• Initiative — Willingness to take on responsibilities and challenges
• Innovation — Ability to use creativity and alternative thinking to develop new ideas
• Leadership — Willingness to lead, take charge, and offer opinions and direction
Throughout the years, VIETRI's focus has been to celebrate the simple act of sharing a meal with family and friends. Inspired by the Italian lifestyle, VIETRI encourages savoring one another's company, and keeping sacred the time spent around the table. OUR MISSION
To inspire the celebration of life with family and friends through the beauty of handcrafted Italian designs for the table, home, and garden. We believe in cherishing those moments that bring joy to our lives.
We create beautiful products aimed to inspire you to enjoy time spent around the table celebrating life’s everyday moments with family and friends. Luxurious glazes, textures, and hand painted details elevate your home, whether having a quiet dinner or entertaining guests. Curate your collection with pieces you love most, while mixing and matching your favorites to create your own personal style. Our products are made to last with durable clays and high-quality glazes. The majority of our collections are dishwasher and microwave safe, so they're convenient for everyday use.
