Lead Generation & Prospecting: Develop and implement strategic initiatives to
generate group business, focusing on corporate, social, and leisure markets; identify
and target potential clients through proactive outreach and networking
• Client Relationship Management: Cultivate and maintain strong relationships with
key accounts, meeting planners and industry professionals; provide exceptional
customer service to ensure long-term partnerships and repeat business
• Sales Strategy Development: Collaborate with the Director of Sales & Marketing to
create and execute group sales strategies that align with the hotel’s revenue goals;
monitor market trends and competition to adjust strategies as needed
• Contract Negotiation: Manage contract negotiations with clients, ensuring that
group business is profitable while maintaining brand standards and guest
expectations
• Event Coordination Liaison: Work closely with the events team to ensure seamless
coordination of group bookings, including room blocks, event space, catering and
other hotel services
• Revenue Management: Assist with forecasting and budgeting for group sales
revenue, analyzing performance metrics, and adjusting sales tactics to maximize
profitability
• Networking & Industry Engagement: Represent the hotel at trade shows,
conferences and industry events to increase visibility and drive new business
opportunities, as necessary
• Plans and implements an on-going Targeted Account Development "hit list" in
order to create new revenue and acquire valuable hotel contacts, and contracts
• Continually targets and prospects for new business through telemarketing,
individual creativity and innovation
• Other job-related duties and ad hoc projects as assigned
Bachelor’s degree in Hospitality, Business, or a related field preferred
● Minimum of 4-5 years of high-volume sales experience in luxury or boutique hotels
● Proven ability to meet or exceed sales targets in a competitive market
● Strong understanding of luxury hotel operations and the boutique segment
● Excellent communication, negotiation and presentation skills
● Strong network within the hospitality industry and local/regional markets
● Ability to work collaboratively with multiple departments to achieve common goals
● Highly organized with the ability to manage multiple priorities and deadlines
● Requires knowledge of sales techniques, highly developed customer service skills
● Must have dexterity / mobility to meet clients on and off premises, to tour property
and attend functions
● Strong work ethics, excellent attention to detail and a passion for home goods
● Ability to work flexible hours or days to meet the needs of the business as necessary
dumae is a Los Angeles-based luxury home goods brand for modern living. We’re on a
mission to elevate traditional craftsmanship and bring beauty to the spaces we share. Our
one-of-a-kind, versatile pieces are designed and made in LA by skilled ceramic artists. We
pride ourselves in creating jobs and keeping the tradition of ceramic art in America alive.
We strive to have a culture where everyone appreciates and respects one another. The
work we do is all a collaborative effort, and our goal is to make beautiful ceramic pieces.
We welcome you to apply to join our growing team of creatives, makers, and lovers of the
handmade.
