What You’ll Do:
• You’ll report to our Director of Sales, and participate in weekly meetings with our GSM Team.
• You will lead a team of direct reports, including support managers, designers, trainees, and store display staff.
• As coach, you will observe your designers, involve yourself in their client interactions, have a deep understanding of their KPIs, and provide feedback both in the moment and during regularly scheduled one-on-one meetings.
• You will be present on the showroom floor and constantly interacting with clients to ensure that they have the best possible experience, resulting in repeat business and word-of-mouth referrals.
• You will benefit from dedicated client service support, plus you and your team will have access to our cutting-edge technology and training resources to ensure that your designers have the tools they need to be successful.
• You will partner with our recruiter to fill open positions on your team.
• By focusing on your designers, clients, and tapping into our regular cadence of promotional activity, you’ll meet or exceed monthly sales goals and KPIs

Why Join:
• Exciting opportunity to launch, lead & coach a professional team and run day-to-day showroom operations of our beautiful new Naples showroom
• Chance to make a significant impact on the growth and success of Walter E. Smithe in the Naples Market
• Competitive salary, bonus opportunity and benefits package, including opportunities for professional development and growth

Who You Are:
• Must have 5+ years General Sales Manager experience in the furniture/design industry
• An entrepreneurial leader with a proven track record for success in retail management
• A high-energy supervisor with a knack for building internal & cross-functional relationships and an ability to motivate staff of varying personality types and roles
• An adept coach, with experience utilizing key performance indicators to guide direct reports to success
• Someone who enjoys interacting with clients and takes pride in providing a high-caliber client experience
• A self-motivated individual with a solution-driven mindset, a strong attention to detail, and the ability to plan and prioritize tasks

What you’ll Need:
• Availability to work weekends and some holidays
• Excellent judgement, discretion, and respect for confidentiality
• Excellent sales management & design skills

Walter E. Smithe is expanding and hiring a General Sales Manager for our new Naples, Florida showroom!

Walter E. Smithe Furniture & Design has been designing client’s homes with inspiration and delight since 1945 in our 10 Chicago-area showrooms. As a fourth generation owned, family-run retail interior design showroom, we have relationships with over 250 vendor partners, provide world-class training, use state-of-the-art design tools, and have an unequivocal commitment to client satisfaction.

www.smithe.com