At The Shade Store, custom made simple is our commitment to the customer. As a Showroom Design Consultant, you will provide personalized design consultations and drive sales while supporting our company’s initiatives. Leveraging your expertise in high-touch customer service and project management, you’ll create exceptional customer experience and contribute to the showroom’s success.
In this role you will:
-Provide expert design and room solution guidance to customers through in-person, virtual, and in-home consultations.
-Act as a customer advocate by ensuring their needs and concerns are addressed throughout the design, sales and installation process.
-Assist in managing daily showroom operations to create a clean and inviting environment for customers.
Experience: 3-5 years in retail, design, sales, project management or customer service with a focus on a high-end experience.
Skills: Proficiency in Microsoft Outlook, Teams, and CRM systems (Salesforce, NetSuite, etc.) is preferred.
Education: Associate or bachelor’s Degree in a related field preferred or equivalent experience.
At The Shade Store, we have handcrafted the finest Shades, Blinds, and Drapery for 75 years. We believe designing beautiful custom window treatments should be an effortless experience, so we offer outstanding services to help our customers every step of the way, from inspiration to installation. We are always looking for friendly, passionate individuals to join our team and deliver the finest custom window treatment experience. Our team is expanding, and there has never been a more exciting time to be a part of it.
