Roll & Hill is seeking an assistant to join our sales team to work in a fast-paced, creative environment at a company that is constantly evolving. The Showroom Assistant will work from our Manhattan showroom and represent our brand through client interaction (retail, trade and wholesale clients) at our showroom and through other communications in assisting the sales team. The right candidate will be able to talk about design to a variety of clients and have general knowledge and awareness of interior design and/or aesthetics.
Responsibilities include (but not limited to):
· Respond to sales inquiries in-person at the showroom and through phone and email;
· Develop in-depth product knowledge of Roll & Hill products and partner brands sold through the showroom;
· Prepare estimates and sales orders for clients, assist in order entry for Wholesale Orders and interacting with wholesale accounts (prior NetSuite experience a plus);
· Promote our brand through client interaction at showroom and trade events;
· Assist in planning and executing showroom events; and
· Contribute to merchandising and maintenance of showroom aesthetics.
Applicants for this position will have:
· Professional, welcoming, polished customer interaction—in-person, phone and email;
· Proactive work ethic;
· Passion for great customer service;
· Clear, concise communication skills;
· Team-oriented approach to work;
· Positive attitude and calm demeanor in challenging situations;
· Background or interest in design and home décor; and
· Passion to contribute to a fast-growing company that has endless opportunities for personal and professional growth
This position is Monday through Friday, 10AM to 6PM at our flagship New York City showroom at 3 Mercer Street. It is not eligible for remote location.
Roll & Hill is a design-minded American furniture and lighting company based in New York. We collaborate with some of the most exciting independent designers working today to create our exceptional collection. Jason Miller founded Roll & Hill in 2010 with a primary mission to establish a homegrown, American design aesthetic and offer independent designers the state-of-the-art manufacturing services typically associated with larger makers.
Roll & Hill is committed to on-demand production, allowing us to customize our pieces to our clients' needs. At our manufacturing facilities in Grand Rapids, Michigan, we make our furniture and lighting by hand, one piece at a time. Our designs draw from a rich material palette, including brass, bronze, leather, wood, hand-knotted rope, and mouth-blown glass. Our designers often pair historical elements with contemporary forms to create objects that feel familiar, yet totally new.
