Purpose:
•Manage day-to-day activities of Operations and the Studio.
•Bring ideas and solutions to leadership.
•Manage our inventory, production, and order fulfillment systems.
•Provide team communication and project management for team-wide initiatives and new collection development.
•Create and present reports on operations goals and RAD’s collection.
Leadership
•Assist President and Leadership with culture and values initiatives.
•Communicate leadership updates to the team.
•Host bi-weekly team meetings with Operations updates and follow up with action items.
•Assist in the development of operational strategies and goals, with a focus on supporting sales growth, improving efficiency, and enhancing customer satisfaction.
Operations
•Maintain and update RA’s systems for inventory, order fulfillment, and production to ensure accurate and timely order fulfillment and accurate inventory information; actively review systems to ensure that they meet company needs and identify strategies for improvement; software platforms include Unleashed and ShipStation.
•Manage inventory of fabric, wallpaper, finished goods, production materials, swatches, and order fulfillment supplies.
•Maintain and update company records for the line (e.g., color names, SKU number, etc.).
•Analyze performance of Operations activities to promote accuracy, efficiency, and productivity (including product development, shipping, communication, and production schedules).
•Monitor key KPIs and develop reports; assist in creating new metrics with the support of VP of Finance + General Counsel as needed.
•Present performance and analysis thereof with the team quarterly
•Liaise with our warehouse and vendors to ensure accurate and efficient order fulfillment and maintain strong relationships.
•Cultivate and maintain good relationships with our warehouses and production partners.
•Update and maintain the internal resources and manuals to reflect new policies, procedures, and technology.
•Lead and mentor the Operations team, fostering a collaborative and high-performance culture, and providing guidance and support to achieve departmental goals.
•Train and supervise Operations team member(s) for order entry, swatch order management, and outreach fulfillment; delegate additional responsibilities to Operations team member(s).
Development
•Project manage new collection development; create and manage development calendar and launch tasks on Monday.com to ensure new collections are on track.
•Coordinate operations, marketing, and sales teams to ensure successful rollout of new products and collections; host cross-departmental meetings, as needed.
Studio Management
•Oversee office maintenance, telephone/internet, mailing, shipping, deliveries, supplies, and equipment; delegate tasks, as appropriate, to Operations team members.
•Establish, review, and update best practices and procedures for Studio Operations, including workplace safety.
•Manage inventory of office supplies.
•Initiate and participate in contract and price negotiations with office vendors and service providers.
•Keep files organized on our electronic servers that relate to the studio, operations, and production.
•Ensure that the studio is kept organized and clean.
BENEFITS:
•Employer-subsidized Health, Vision, and Dental Insurance
•Paid Time Off
•Paid Sick Leave
•Paid Holidays
•401(k)
TO APPLY:
Email the following to hiring@rebeccaatwood.com and include your name and “Operations Manager” in the subject line:
•Resume
•Cover letter including:
•Why you are interested in the position and would be a good fit.
•The leadership or management book that you have been most inspired by and why.
•The inventory system that you are most familiar with, a challenge that you have faced with using that software, and how you overcame that challenge.
•2 professional references.
•Salary Requirement
Rebecca Atwood Designs is a leading textile and wallpaper company. We inspire through design. By creating patterns and palettes that activate and reflect people’s interior worlds, we invite them to experience the deep pleasure of finding expression in their environment.
