As we continue to grow in the US, we are preparing to open our LA Flagship in West Hollywood, an important new chapter for Nordic Knots and our physical retail presence. We are now expanding our LA retail team and seeking individuals with interior design backgrounds who are passionate about delivering exceptional in-store customer experiences.
As Showroom & Store Operations Associate in LA, you are passionate about design, highly organized, customer-focused, and self-motivated. This is a dynamic role where you will be instrumental in supporting the launch and ongoing success of our West Hollywood flagship, driving sales, providing expert client consultation, maintaining the impeccable appearance of our store, and ensuring efficient, end-to-end operational flow.
The ideal candidate thrives in a varied and engaging environment, possesses meticulous attention to detail, and is prepared to fully commit to the success of the store. An interior-design background or prior category-specific retail experience in home textiles, especially rugs and curtains, is highly valued.
FOR MORE DETAILS - https://nordicknots.com/uk/careers/sales-store-operations-associate-la-flagship
Qualifications & Skills
- Industry Experience: Minimum of 3 years of experience in high-end retail or showroom sales from a premium design-driven sector such as interior design or lifestyle fashion. Direct experience with rugs, curtains, or home textiles is highly preferred, including comfort discussing custom orders and technical specifications.
- Consultative Sales Ability: Proven track record of meeting or exceeding sales targets through a relationship-based approach.
- Operational Excellence: Strong organizational skills with experience managing inventory, logistics, or back-of-house operations.
- Communication Skills: Exceptional verbal and written communication skills, with the ability to maintain a professional and warm tone with both retail customers and Trade professionals, such as Interior Designers and Architects.
- Technical Proficiency: Comfortable using Point of Sale (POS) systems, CRM software, and Google Workspace/Microsoft Office. Experience with virtual consultation tools such as Zoom or Teams is a plus.
Desirable Attributes
- A proactive self-starter mentality — identifying what needs to be done before being asked.
- A keen eye for interior design.
- The ability to multitask in a fast-paced environment while maintaining a calm, welcoming showroom atmosphere.
Nordic Knots was founded in 2016 by Liza Berglund Laserow, Fabian Berglund and Felix Berglund. We are a fast-growing direct-to-consumer Scandinavian interior design brand. The USA is a major market for Nordic Knots, followed by the UK and EU. Nordic Knots was born from a culture of thoughtful design that lasts beyond seasons and trends. Fusing function and aesthetics with a Scandinavian sensibility, we craft timeless textiles for the modern home. We believe that great textiles are foundational and can transform a house into a harmonious home – framing the most beautifully curated lives.
Our head office is located in Stockholm at our flagship store on Birger Jarlsgatan. In 2024, we opened our first flagship store in New York City, followed by our first Los Angeles store. We have a constantly growing team across Stockholm, New York, Los Angeles and London, and are continuing to expand our presence in key international markets.
