Job Post
Company:
Kelly Wearstler Design
Duration:
Full-time
Date Posted:
01/22/25
Category:
Location:
Los Angeles
Salary:
50-100k
Kelly Wearstler Studio is seeking a dynamic Client Relations Manager who is passionate about design, client relationships and delivering exceptional sales experience. In this role, you'll be the primary point of contact for both private clients and trade clients, driving sales while ensuring seamless management of orders and client interactions. You will support the sales process end-to-end, from initial client engagement to order fulfillment, while helping maintain our reputation for excellence in luxury design.
Strong Communication Skills: Ability to engage professionally with high-end private and trade clients.
Sales-Driven Mindset: Proven ability to close sales, upsell, and cultivate client relationships.
Organizational Skills: Ability to manage multiple clients, tasks, and priorities simultaneously.
Customer-Focused: Committed to delivering an exceptional luxury experience.
Attention to Detail: Ensuring accuracy in order processing, documentation and follow-up
Tech-Savvy: Proficient in CRM systems, order processing software and MS Office Suite.
Experience: 5+ years in a front-facing sales role, ideally within luxury design, furnishings or related fields.
Knowledge of Interior Design: A background or strong interest in interior design and luxury furnishings is a plus.
Identify opportunities to apply AI and ML technologies to improve business processes and products.
Solid understanding of AI principles and algorithms.
Education
Bachelor's degree in Business, marketing, interior design or a related field is preferred, but relevant experience is also considered.
We are a Los Angeles-based multidisciplinary team of creators, designers and architects working globally across an expansive portfolio of projects at every scale – from project concepts to architecture, interiors and product design.
Creative cross-pollination inherently informs the Kelly Wearstler studio approach. Operating on the belief that dichotomies coexist, the studio draws inspiration from the juxtaposition of history and modernity, imagination and discipline, refinement and anomalies.
The studio is intrinsically forward looking. The engagement of new technologies and ongoing collaborations with a network of global artisans is central to our practice. A true pioneer, the studio is at the forefront of leveraging AI as a tool to supercharge its creative output and is partnering with the world’s leading innovators to enable its approach.
The Kelly Wearstler studio sees progress as its driving force to enrich the present and future lives of people across the globe.
Sanam Abbas
VP Operations