Think a team that never fights is the healthiest outcome? Think again. Cultivating a foundation of trust—and then welcoming conflict when it comes—will boost team morale, collaboration and productivity.
Auckland, New Zealand–based James Dunlop Textiles is a fourth-generation family brand with a century-long legacy. So when managing director Ben Moir decided to cut the longstanding product range by 40 percent, the decision raised a few eyebrows ... until revenue jumped.