POSITION OVERVIEW
We are seeking an experienced Lead Organizer / Project Manager to oversee client projects from consultation through completion.
This is a hands-on leadership role responsible for planning projects, leading organizing teams, and ensuring a polished, high-touch client experience.
The ideal candidate is both strategic and highly detail-oriented, comfortable managing multiple moving parts while also working alongside the team to execute organizing systems. While a passion for organization is important, the position is best suited for individuals who enjoy hands-on physical work, working efficiently in client environments, and supporting large multi-room projects. Our work often overlaps with interior designers, contractors, and move teams, so professionalism, adaptability, and strong communication are essential.
KEY RESPONSIBILITIES
Lead organizing teams on client projects independently of the franchise owner
Conduct client consultations and document project details, photos, and recommendations
Assist with preparing project estimates and scope for the Market Owner
Plan project workflows, timelines, and product sourcing prior to project start
Lead full-home organization projects, including move-ins and post-renovation setups
Delegate tasks and set project pacing to ensure efficiency and high-quality execution
Guide team members in implementing organizing systems and maintaining visual consistency
Communicate professionally with clients throughout the day regarding progress, timing, and adjustments
Ensure client expectations are met or exceeded at every stage of the project
Maintain organized workspaces and uphold NEAT Method brand standards throughout the project
KEY RESPONSIBILITIES
Lead organizing teams on client projects
Conduct client consultations and document project details, photos, and discussion notes
Assist with preparing project estimates and scope
Plan project workflows, timelines, and product sourcing prior to project start
Lead full-home organization projects, including move-ins and post-renovation setups
Delegate tasks and set project pacing to ensure efficiency and high-quality execution
Guide team members in implementing organizing systems and maintaining visual consistency
Communicate professionally with clients throughout the day regarding progress, timing, and adjustments
Ensure client expectations are met or exceeded at every stage of the project
Maintain organized workspaces and uphold NEAT Method brand standards throughout the project
WHAT MAKES SOMEONE SUCCESSFUL IN THIS ROLE
Strong leadership presence and ability to guide teams efficiently
Highly detail-oriented with excellent spatial awareness
Strong problem-solving skills when navigating complex homes and storage challenges
Professional, discreet, and comfortable working in private client homes
Organized, proactive, and able to anticipate project needs
Comfortable managing both client communication and team coordination
You take pride in thoughtful details and enjoy leaving spaces better than you found them—from perfectly aligned pantry bins to beautifully folded linens and thoughtfully arranged shelves.
PREFERRED EXPERIENCE
Professional organizing experience
Project management or operations leadership experience
Background in interior design, visual merchandising, home staging, retail styling, or hospitality
Experience working in client-facing luxury service environments
Familiarity with organizing products, storage solutions, and space planning
PHYSICAL REQUIREMENTS
Ability to stand for extended periods during organizing projects
Comfortable lifting bins, unpacking boxes, bending, and climbing ladders
Ability to work in a fast-paced environment
NEAT Method is a luxury lifestyle service specializing in professional home organization. We design highly functional, visually cohesive systems that simplify everyday life for our clients. Our work spans everything from move-ins and post-renovation resets to whole-home organization projects.
Our clients range from busy professionals and families to passionate collectors. Many of our projects take place in large New York apartments, brownstones, and newly renovated homes where thoughtful systems and attention to detail are essential.
Our team takes pride in delivering an elevated organizing experience along with calm, streamlined spaces that make homes easier to live in.
