The Senior Account Manager leads day-to-day client account management, serves as a primary point of contact, and drives the execution of strategic communications programs. Working closely with the Vice President and Partner, this role oversees Account Coordinators and ensures seamless delivery across all account work.
Client Engagement
Maintain strong client relationships by leading regular communications, including status updates, strategic guidance, and issue resolution. Develop and drive PR strategies aligned with client goals, while proactively identifying opportunities for visibility, partnerships, and growth across the design and lifestyle landscape.
Project Management
Oversee day-to-day PR activities and deliverables, ensuring work is executed on time and within budget.
Lead the development and execution of PR campaigns and media outreach initiatives, managing timelines and proactively identifying risks to keep programs on track.
Media Relations
Build and maintain relationships with key media across interior design, architecture, trade, and lifestyle.
Lead the development of press materials and drive outreach to secure coverage across top-tier national, regional, and trade outlets. ---Represent the firm and clients at industry events to cultivate relationships and identify visibility opportunities.
Team Collaboration
Lead cross-team coordination to ensure seamless execution of client work and alignment with broader marketing and brand strategies. Mentor and manage Account Coordinators, overseeing workload, quality, and performance.
Liaise with the social media team to align content with PR strategy and maximize channel visibility.
Reporting & Analysis
Oversee tracking and analysis of performance metrics, delivering accurate and insightful reporting for clients and internal stakeholders. Translate data into actionable insights to optimize campaigns and lead regular client reporting with a clear, strategic perspective on results and next steps.
QUALIFICATIONS
Minimum 4–6 years of experience in public relations, either agency or in-house, with a strong track record of securing meaningful media placements and contributing to feature coverage.
Established relationships with key media across design, architecture, and lifestyle, including top-tier, regional, and trade outlets.
Strong strategic thinking and editorial instincts, with the ability to identify compelling angles and opportunities for coverage.
Excellent communication and interpersonal skills, with confidence in client-facing situations and relationship management.
Proven ability to manage multiple accounts and priorities in a fast-paced environment, with strong organizational and time management skills.
Experience managing and mentoring junior team members.
Proficiency in Microsoft Office (Word, Excel, PowerPoint), Monday.com, Cision, Muck Rack, Google Workspace, and relevant social media platforms.
BENEFITS
Pay commensurate with experience.
Medical insurance.
Generous PTO and sick days in addition to holidays.
In-office in Los Angeles, with work from home on Fridays.
Summer Fridays.
Retirement savings program.
Please submit resume and cover letter to hello@helloprgroup.com.
Forbes, The Observer, and The PR Net 100 rated Hello PR Group as one of the top PR firms in America. We are a full-service communications and strategic brand development firm specializing in design, lifestyle, and luxury brands. We work with national and international brands, small and large companies, and individual personalities to help them craft and showcase their brand stories.
