Forbes & Lomax seeks a highly detailed, customer service-oriented individual to join our Los Angeles Showroom full time.
•Work with trade and retail clients to assess their product needs, guiding them through the order process with confidence and utmost attention to detail
•Set up trade accounts, create quotes, and process orders
•Assist clients with questions, product info, and technical support as needed
•Help clients with material swatches and samples, packing/shipping small orders
•Liaise with clients face-to-face in the showroom, by email and phone providing superior customer service
•Assist in maintaining showroom appearance
•A desire to work in an intimate showroom setting
•Ever expanding company with a welcoming teamwork environment and growth potential
We are seeking an enthusiastic candidate to assist with sales and order processing.
•Industry experience is preferred with interest/enthusiasm in high-end design products and the Interior Design field
•Reliable and conscientious possessing accuracy and meticulous attention to detail
•Customer service-oriented with a pleasant and professional manner
•Strong organization with ability to multitask
•Confident speaker, with excellent communication skills
•Responsive, flexible and co-operative with problem solving skills
•Strong typing skills and technically savvy. Proficient in Microsoft Office suite – Outlook, Word, Excel
•Minimum 2 years sales or customer service experience, preferably in the lighting or home furnishings industry and ideally in a “to the trade” environment
•Salary commensurate with experience
Established in London over 30 years ago, Forbes & Lomax specializes in decorative light switches and outlets in a range of sophisticated finishes. The brand has always approached the market from an aesthetic point of view and offers an attractive alternative to standard electrical accessories. Our range of products is inspired by the elegant light switches of the 1930’s, but with all the advantages of
modern technology. Forbes & Lomax is headquartered in London, with showrooms in New York City and Los Angeles. We have always maintained our emphasis on high-quality and timeless design. Over the years our switches have become a designer favorite, specified on residential and commercial projects of distinction.
