Sales and Marketing Responsibilities:
Spend 40-50% of the week prospecting and marketing within the designated territory, with the remainder focused on project management, client service, and supporting the direct sales team.
Cultivate and grow relationships with trade clients through outside marketing, social media, client presentations (both in-person and virtual), and various events like pop-ups, scouting partnerships, and client dinners.
Set and achieve marketing strategies and revenue goals by client, while monitoring and reporting progress to management with forecasting as required.
Confidently pitch product lines to target clientele in both in-person and virtual settings.
Collaborate with Sales Leadership, GMs, and team members to implement creative marketing and sales strategies, including initiatives for the Commercial division and support out-of-territory clients working on projects within your region.
Design Services/Project Management:
Deliver exceptional service to maintain and grow long-term relationships with current clients, while proactively identifying and securing new business.
Drive revenue by increasing client spend across all product lines, including secondary offerings.
Oversee project management, including tracking procurement, budgets, and timelines to support client needs throughout the design and production process.
Partner with Service & Support teams to resolve client issues efficiently.
Operational Responsibilities:
Based in the Naples studio when not traveling, providing support to walk-in clients.
Maintain operational excellence, upholding brand standards and ensuring client needs are met.
Utilize CRM and other tools to track return on investment for client interactions and networking activities.
Manage the entire order process, from entering sample requests and quotes to overseeing shipping.
Participate in regional and corporate meetings to provide updates on territory performance.
Carefully manage the travel budget, ensuring ROI.
5+ years of experience with inside/outside sales in a high-end luxury brand environment; Preference for experience in interior design with working knowledge of plumbing and/or building
Working knowledge of the Western Florida design community
Ability to work in an outside field environment; to travel and market within territory 60% of the week
Proven track record of achieving or exceeding sales quotas
Exceptional communication and listening skills, with the ability to find connections between company’s products and client’s needs and to provide alternative solutions
Strong ability to negotiate and close deals, as well as persuade and influence others
Exceptional time management skills
Self-motivated with strong work ethic and to work autonomously
Digitally savvy – willing and able to successfully connect with clients virtually
Proficient in all Microsoft Office applications, Zoom, and Google
Have own reliable vehicle/ transportation to get to clients and job sites
Local travel required up to 30% of the week. Overnight travel required at least 2x per quarter.
About Waterworks
When you see the world’s most inspiring homes and hotels, you invariably find Waterworks in the mix. For over 40 years, our designs have elevated the bath and kitchen experience, with exquisite fittings, fixtures, hardware and more. We strive to be participants in exceptional design moments not just through our products, but through how our company name shows up in the world at large.
What We Provide
What gives us an edge over our competitors is our people. We work in a highly collaborative, creative environment that values each team member’s contributions to our mission. We empower our associates with extensive training, career growth opportunities, competitive salaries, bonus potential and a comprehensive benefits package including medical/dental/vision, and 401k retirement savings plan. We offer a generous PTO program (vacation, personal and sick time) with additional perks like some summer half days and a volunteer day. The company observes at least 8 federal holidays throughout the calendar year plus a floating holiday that associates can use at their discretion.
