Job Post
Luxury Sales & Client Experience Coordinator/ Lead
Company:
AnnSandra
Duration:
Full-time
Date Posted:
09/17/26
Category:
Sales & Marketing
Location:
Bethesda
Salary:
50-100k
AnnSandra is a family-owned luxury tabletop, home décor, and gifting destination in Bethesda, MD, known for our private showroom, highly personalized client service, and partnerships with the world's leading luxury brands. We're looking for someone warm, polished, and genuinely motivated by sales and relationship-building to work directly alongside the owners and be immersed in nearly every part of a luxury retail and service-based business.
This is a sales and client experience role. You'll learn our brands, our clients, and our point of view, and over time take real ownership of client relationships and sales opportunities.
You will:
- Assist clients in the showroom, by phone, and over email, and follow up proactively with prospective and existing clients
- Learn our brands, collections, pricing, and the stories behind our products
- Build and maintain long-term client relationships, and help convert inquiries into sales
- Create gift, registry, and home-accessory recommendations; prepare mood boards, proposals, and presentations
- Assist with wedding registries and registry appointments
- Support corporate, real estate, hospitality, and interior-styling projects
- Spot opportunities to introduce clients to additional services or products
- Communicate with vendors on pricing, availability, lead times, special orders, and order follow-up
- Track outstanding client requests so nothing falls through the cracks, and coordinate with our operations team on accurate order fulfillment
- Help keep the showroom polished, organized, and welcoming
- Represent AnnSandra professionally at appointments and events
You'll start by learning our products, systems, clients, and standards. From there, we want you to manage client inquiries with increasing independence, develop your own client relationships, confidently lead appointments, and help grow showroom, registry, corporate, and project-based sales — becoming a trusted, important contributor to AnnSandra's growth.
Who you are:
- Polished, warm, and confident — you make clients feel comfortable and love talking to people
- Persuasive without being pushy, with the confidence to make recommendations and ask for the sale
- A believer that excellent service includes proactive follow-up, not just responsiveness
- Drawn to luxury brands, interiors, fashion, entertaining, hospitality, or gifting
- Someone with strong taste who can learn and apply our visual point of view
- A clear, polished writer
- Comfortable with affluent, discerning clients — and with juggling multiple projects and details at once
- Someone who takes ownership of assignments through completion, and notices what needs doing without being told
- Dependable, energetic, resourceful, and willing to pitch in wherever needed
- Open to feedback and eager to learn
- Excited to work closely with the founders in a small-business environment and grow with the company
Luxury retail experience is a plus but not required — we've found people from hospitality, events, interior design, fashion, account management, business development, or other relationship-driven fields can thrive here too. Product knowledge can be taught; drive, confidence, curiosity, warmth, and follow-through can't.
This isn't the right fit if you:
- Want a purely creative, marketing, or administrative role
- Are uncomfortable initiating conversations, following up with clients, or asking for the sale
- Need every task mapped out step by step rather than using your own judgment
- Are looking for a highly corporate, narrowly defined position — or are primarily seeking flexibility over real involvement in the business
AnnSandra is a family-owned luxury tabletop, home décor, and gifting business founded in 1980 and based in Bethesda, Maryland. What began as a small personal venture has grown into a trusted destination for exceptional gifts, entertaining essentials, and home styling—while remaining grounded in warmth, taste, and genuine client relationships.
More than a traditional retailer, AnnSandra combines a private, appointment-only showroom with a robust e-commerce business. Clients come to us not simply to purchase, but to be guided. We help them select, style, personalize, source, and present pieces for meaningful moments—from wedding registries and corporate gifts to full-home styling projects.
Our collection features leading luxury brands, including Baccarat, Christofle, Lalique, Bernardaud, L’Objet, Assouline, Ginori 1735, Simon Pearce, William Yeoward, Daum, Moser, Reflections Copenhagen, and Helle Mardahl. Our services span wedding and gift registries, corporate and real estate gifting, hospitality and commercial projects, interior styling, designer and trade partnerships, and custom gifts shipped nationwide.
Relationships are at the heart of our business. A client may first come to us for a wedding gift, return for a registry or home accessories, and later trust us with corporate gifting or a complete styling project. Every interaction—whether in the showroom, by phone, or online—is warm, personal, polished, and knowledgeable: elevated, but never intimidating.
Still led by the founding family, AnnSandra is a collaborative, fast-moving business with high standards and an outsized reputation. Team members work closely with one another and directly with the owners. We are looking for people who want to help shape what comes next—not simply fill a role. For the right person, AnnSandra offers exposure to nearly every aspect of a luxury retail and service business, along with meaningful opportunities to grow.