Tracy Morris Design is seeking an experienced and highly organized Design Operations Manager to oversee the operational and logistical aspects of our fast-paced, high-end interior design projects. This role is responsible for managing procurement, tracking orders, scheduling installations, coordinating vendors, and supporting client invoicing and billing. The manager will work closely with the design team to drive project timelines, maintain budgets, and ensure seamless execution from concept through installation. Ideal candidates are proactive problem-solvers with exceptional communication skills who can lead operational processes and elevate the client experience through attention to detail and follow-through.
Key Responsibilities:
* The position is in-office; McLean, VA; no remote work offered.
* Manage and track all orders for furnishings, lighting, finishes, and materials across multiple projects
* Communicate regularly with vendors to confirm lead times, monitor shipping progress, and resolve delivery or quality issues
* Schedule and coordinate furniture deliveries, installations, and site access with clients and contractors
* Create, update, and maintain detailed project timelines, procurement schedules, and tracking spreadsheets
* Review vendor invoices and purchase orders, and coordinate with accounting to ensure accurate and timely vendor payments
* Prepare client invoices based on project progress, procurement, and delivery milestones, ensuring accurate billing and timely
submission
* Serve as a key liaison between designers, clients, vendors, contractors, and warehouse teams to ensure smooth project communication and execution
* Oversee installation day logistics, proactively troubleshooting any issues in real time
* Maintain comprehensive documentation of all procurement activities, billing records, schedules, and project communications
Qualifications:
* Experience in procurement, logistics, or project coordination (interior design experience a plus)
* Strong organizational and multitasking skills
* Excellent communication and follow-up abilities
* Proficiency in Adobe, Microsoft Excel, Google Workspace, and project management tools
* Calm under pressure, with strong problem-solving skills
* A team player with a proactive, solution-oriented mindset
Tracy Morris Design is a premier high-end interior design firm, established in 2003, specializing in creating timeless, sophisticated spaces for discerning clients. From expansive custom homes to intimate city condos, we collaborate closely with architects, builders, and craftsmen to bring each vision to life—guiding both the design and construction process. With a deep understanding of architecture, materials, and aesthetics, we ensure every detail is meticulously executed, seamlessly blending elegance, functionality, and individuality. Our commitment to excellence and personalized service results in beautifully crafted homes that reflect the unique lifestyles of our clients.
