This is not a traditional customer service position.
Our Client Services Representatives own the full lifecycle of made-to-order furniture orders, from placement
through final delivery, across a portfolio of designers, architects, and showroom partners throughout the U.S.
With over 90% of our business made-to-order and lead times of 20–24 weeks, this role requires a high level of
precision, urgency, and ownership. The strongest performers anticipate issues before they arise, communicate
proactively, and ensure nothing falls through the cracks.
This role is based in Miami and supports both the Miami showroom and a network of partner showrooms across
the Southern and Midwestern U.S., as well as international designers in South America. You will work crossfunctionally with internal teams in the U.S. and France, acting as a key connector across the business.
This is an on-site role based in our Miami showroom.
What You’ll Do
• Own orders end-to-end, ensuring accuracy, timeline alignment, and proactive follow-through
• Maintain precise and accurate order data in NetSuite; identify and correct issues before they impact
production or delivery
• Monitor long-cycle orders, anticipating risks early and communicating with urgency and clarity
• Serve as the primary operational contact for our Miami showroom and assigned partner accounts across
the U.S.
• Coordinate across internal teams (sales, production, logistics, finance) and international teams in France,
as well as external partner showrooms, designers, and clients, to keep orders moving
• Support RFQs, quote creation, and client inquiries with speed and attention to detail
For over three decades, Liaigre has defined a standard of quiet luxury through refined interiors, iconic furniture, and exceptional craftsmanship.
The U.S. division operates flagship showrooms in New York and Miami, alongside a curated network of leading design partners across North America, serving a discerning international clientele.
