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business advice

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January 28, 2025

My clients often melt down over expectations, even when the project unfolds as promised. Is this normal?

Creative business coach Sean Low explains why one design firm’s passive approach to managing client pushback results in blowups—and how to take charge of the dynamic going forward.

business advice

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January 14, 2025

How can I set goals that will move the needle for my firm?

Creative business coach Sean Low helps one designer reframe their concept of annual resolutions as an opportunity to set and pursue business goals on their own terms.

business advice

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December 17, 2024

How can I get builders to hire me?

Creative business coach Sean Low counsels one firm principal that in the pursuit of a new kind of clientele, value engineering is a red herring.

business advice

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December 3, 2024

How do I set healthy boundaries around holiday time off?

Creative business coach Sean Low helps one designer strategize how to make holiday time off a business priority—and communicate that message to staff and clients.

business advice

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November 19, 2024

Is cutting commissions the right move for my firm?

Creative business coach and longtime flat-fee advocate Sean Low reminds one reader of the three big reasons why commissions were never the best billing approach—and why that’s truer now than ever.

business advice

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November 5, 2024

How transparent should I be with clients about my firm finances?

Creative business coach Sean Low clarifies for one designer why they should never ask a client for their budget, and should instead consider sharing their client count and their revenue goals.

business advice

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October 22, 2024

A controlling client is steamrolling me at every turn. How do I take back the reins?

Creative business coach Sean Low lays out three crucial ingredients to gaining trust and maintaining authority throughout a design project: clarity, brevity and intention.

business advice

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October 8, 2024

Is it a mistake to lower my project minimum to drive new business when things are slow?

Creative business coach Sean Low explains why a designer who raised their budget and scope minimums during the pandemic boom should not bring them back down now, even amid a tough economy.

business advice

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September 24, 2024

I’m ready to pivot into interior design. Where should I start?

Creative-business coach Sean Low advises an aspiring designer how to harness her transferable skills and adopt the mindset she’ll need to find success in the industry.

business advice

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September 10, 2024

Starting my own firm hasn’t gone how I expected. Should I take a job at someone else’s?

Creative-business coach Sean Low helps one designer see the importance of self-compassion—and giving themselves some time to explore their options before committing to their next step.

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