BASIC FUNCTION
The Showroom Manager has the primary responsibility for managing the staff, the operations and the financial concerns within the showroom while representing Baker Interiors Group Ltd. in the highest manner possible within the marketplace. This responsibility includes effective supervision of the administrative staff and the sales staff, adherence to company policies and procedures and attainment of profitability and financial objectives within the showroom. As an ideal candidate, you’ll have a sharp business mind and proven success managing multiple departments toward maximum productivity. You’ll be highly skilled in human resources, finance, IT management, design and customer interaction to drive sales. Additionally, you’ll display a proven ability to develop and maintain an environment of trust, diversity, and inclusion within your team.
Successful characteristics that are expected from a Showroom Manager:
• Take initiative. Be proactive with challenges and follow through to the end to ensure satisfaction
• Give ongoing support to sales team, celebrating victories and coaching through challenges
• Be open to both positive and negative communication from the team--- with the ability to show understanding as well as give good reasoning/feedback for whatever arises
• Be a role model in service standards – not just in word but in action.
SPECIFIC RESPONSIBILITIES
Financial Performance - Sales and Administrative Staff Management - Showroom Operations - Customer Service - Marketing - Communication
EDUCATION & EXPERIENCE REQUIREMENTS
Previous management experience is necessary. Four-year college degree or equivalent work experience is required, and basic knowledge of furniture is preferred.
Strong IT and management Software programs; Extensive Microsoft Office Suite Used.
Proficient in POS and Oracle systems – used daily.
A LEGACY OF QUALITY
From our 19th-century founding by skilled Dutch immigrants to the inspired creations in our showrooms across the globe, the quality of our design, materials, craftsmanship and finishes remains unsurpassed.
A RICH TRADITION OF CRAFT AND COLLABORATION
At Baker, we have established a rich tradition of handmade quality and craftsmanship. We are proud to work side-by-side with extraordinary artisans and master crafters, their trades passed down through the generations for more than a century. Together, we produce authentic designs of incomparable quality, rich in a complexity and detail. These unique capabilities allow us to nurture collaborative relationships with the most respected designers from all over the globe. The result? Exquisite furniture that will stand the test of time, beautifully.
