ABOUT THE ROLE
Lawson-Fenning is seeking an experienced Sales Representative to drive both direct-to-consumer and trade sales. This role is responsible for developing new business, building lasting client relationships, and managing sales. As the primary point of contact for homeowners, interior designers, architects, and trade professionals, you'll provide exceptional customer service while overseeing every stage of the sales process.

The ideal candidate is a relationship-driven sales professional who thrives in a fast-paced environment, is highly organized, and has experience in luxury furnishings or the design industry. A passion for sales, customer service, and business development is essential.
WHAT YOU’LL DO
● Drive direct-to-consumer and trade sales while cultivating long-term
client relationships.
● Identify and develop new business opportunities through networking,
outreach, and relationship building.
● Serve as the primary point of contact throughout the sales process,
providing exceptional customer service from inquiry through delivery
and post-sale support.
● Manage all aspects of the sales cycle, including quoting, invoicing,
order entry, billing, production follow-up, and issue resolution.
● Qualify prospective clients and educate them on Lawson-Fenning's
products, customization capabilities, lead times, and services.
● Develop a thorough understanding of Lawson-Fenning's product
assortment, materials, finishes, and customization process.
● Provide thoughtful product recommendations and design guidance
based on client needs, aesthetic, and budget.
● Maintain proactive communication with clients regarding order
status, and outstanding order details.
● Collaborate closely with internal teams including production,
logistics, customer service, and accounting to ensure seamless
project execution.
● Build and maintain expertise in textiles, finishes, construction
methods, and product specifications.
● Represent the Lawson-Fenning brand with professionalism

WHAT WE’RE LOOKING FOR
● 2+ years of sales experience in luxury retail, furniture, interiors, or a
related industry, including experience working with trade clients,
interior designers, architects, or other design professionals.
● Proven ability to build relationships, develop new business, and close
sales.
● Strong sales, customer service, project management, and
organizational skills, with experience managing orders from quotation
through delivery.
● Excellent verbal and written communication skills.
● Bachelor’s degree preferred; Interior Design or a related field is a plus
but not required.
● Proficiency with Mac OS, Microsoft Office, Google Workspace, and
CRM/order management systems.

THIS ROLE IS A GREAT FIT IF YOU...
● Are proactive and personable, with a passion for building long-term
client relationships and delivering an exceptional client experience.
● Genuine interest in luxury furnishings, craftsmanship, and design,
with a willingness to learn about materials, textiles, finishes,
construction, and customization.
● Demonstrate initiative, adaptability, and accountability in a
fast-paced, collaborative environment.

About Lawson-Fenning
Lawson-Fenning is a Los Angeles–based furniture and design studio known for its warm modern aesthetic and emphasis on craftsmanship, materiality, and proportion. Our work spans furniture collections, custom pieces, and collaborative projects across residential and commercial interiors.

https://lawsonfenning.com/