Sales & Customer Experience
● Support the senior sales team in achieving sales goals and delivering exceptional customer service.
● Welcome and engage customers, designers, and trade professionals with warmth, professionalism, and product
knowledge.
● Develop customer relationships and actively prospect new business.
● Assess customer needs and recommend products and complementary pieces.
● Manage sales from initial inquiry through completion, including follow-up on leads, quotes, orders, and customer
requests.
● Work with designers and end users on custom furniture orders, ensuring accuracy and attention to detail.
● Communicate custom order details clearly with the production team.
● Share product knowledge, new arrivals, special opportunities, and upcoming events with customers.

● Process sales, memos, exchanges, and transactions accurately and in accordance with company policies.
Sales Support & Operations
● Respond to customer inquiries by phone and email and create and manage customer requests.
● Perform accurate data entry and maintain customer and sales records.
● Prepare quotes, update spreadsheets, and assist with sales reporting and administrative projects.
● Maintain visual merchandising standards and ensure the showroom is clean, organized, stocked, and welcoming.
● Assist with product presentation, restocking, and other showroom needs.
● Collaborate closely with the General Manager, senior sales team, and internal departments to keep business
moving efficiently.
● Support showroom events, workshops, book signings, and other special activations.
● Take initiative, adapt to changing priorities, and contribute to a positive, team-oriented environment.
● Perform other duties and special projects as assigned.

● 2+ years of sales experience, with a proven ability to achieve or contribute to sales goals.
● Experience in furniture, textiles, wallpaper, rugs, interior design, or related home furnishings strongly preferred.
● Strong data-entry, administrative, organizational, and multitasking skills.
● Experience with quotes, transactions, customer follow-up, and sales support.
● Proficiency in Microsoft Excel and strong computer skills.
● Shopify and Google Workspace experience is a plus.
● Excellent verbal and written communication skills.
● Warm, personable, and genuinely enjoys working with people.
● Passion for interior design, art, craftsmanship, and beauty.
● Resourceful, solution-oriented, and comfortable thinking outside the box.
● Self-motivated, reliable, detail-oriented, and able to work independently and as part of a team.
● Flexible and comfortable working in a fast-paced environment with multiple moving parts.
● A college degree is a plus but not required.
● Weekend and event availability required.

About Nickey Kehoe
Nickey Kehoe is a Los Angeles–based design house with showrooms in Los Angeles and New York, known for its
distinctive collection of furniture, objects, textiles, and art. Thoughtfully sourced and created, our collections reflect a deep
appreciation for craftsmanship, quality, and enduring beauty.
At Nickey Kehoe, we value genuine relationships, thoughtful service, curiosity, and the people and makers behind
everything we do. Our showrooms are welcoming, creative spaces where design, art, and community come together.
We’re drawn to people who share our appreciation for beautiful things, enjoy connecting with others, and take pride in
creating a thoughtful, memorable experience for every customer.

www.nickeykehoe.com