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Operations Director
Company: Rebecca Atwood Designs
Duration: Full-time
Date Posted: 07/29/24
Category: Office Management
Location: Charleston
Salary: 50-100k
Job Description

Leadership
• Assist President and Leadership with culture and values initiatives.
• Participate in monthly Leadership meetings.
• Help communicate leadership updates to the team.
• Host bi-weekly team meetings; provide Operations updates and follow up with action items.
• Develop and implement operational strategies and goals, with the support of Leadership.

Operations
• Maintain and update RA’s inventory, order fulfillment, and production systems to ensure accurate and timely order fulfillment and inventory information; identify strategies for improvement.
• Manage inventory of RA product lines, swatches, and order fulfillment supplies.
• Maintain and update company records for RA product lines (e.g., color names, SKU number, etc.).
• Analyze accuracy, efficiency, and productivity of Operations, warehouses, and vendors, including KPI identification and analysis; present quarterly to team.
• Liaise with warehouse coordinator(s) and vendors to ensure accurate and efficient order fulfillment
• Update and maintain Operations internal resources and manuals.

Human Resources
• Lead and mentor the Operations team, fostering a collaborative and high-performance culture.
• Train and supervise Operations team member(s) for order entry, swatch order management, outreach fulfillment, and additional responsibilities.
• Oversee onboarding and setting up new accounts for new employees.

Development
• Project manage new collection development and launches, including team-wide launch tasks; manage development calendar; order and track development samples; propose solutions for roadblocks.
• Research new vendors and develop sourcing strategies for new and existing product lines.

Studio Management
• Oversee office maintenance.
• Review and update studio best practices and procedures, including workplace safety.
• Maintain electronic file management for the studio, Operations, and production.

Please see RAD website for full job description.

Job Requirements

• Bachelor’s Degree.
- Degree in Business Administration, Operations Management, or a related field preferred.
• 5-10 years in operations and production roles, with experience in product development, home products, or interior design industries preferred.
• 4 or more years of successful management experience.
• Self-starter with a strong “can-do” attitude.
• Strong attention to detail and organizational skills.
• Empathy and an ability to understand the needs of customers, vendors, and team members.
• Strong communication, interpersonal, and management skills.
• Experience with Monday.com, Unleashed, Shopify, and ShipStation (or similar platforms) – preferred.
• Knowledge of accounting and bookkeeping principles – preferred.

About our Company

Rebecca Atwood Designs is a distinguished studio specializing in bespoke textiles and wallpaper. Our collections are crafted with a harmonious blend of heritage techniques and cutting-edge technology, ensuring each piece embodies timeless craftsmanship and contemporary innovation. Renowned for our commitment to quality and creativity, we meticulously design textiles and wallpapers that elevate interiors with artistry and sophistication, transforming spaces into personalized expressions of style and comfort.

TO APPLY:
Email the following to hr@rebeccaatwood.com and include your name and “Operations Director” in the subject line. We plan to start the interview process in September, 2024.
• Resume
• Cover letter including:
-Why you are interested in the position and why you would be a good fit.
-The leadership or management book that you have been most inspired by and why.
-The inventory system that you are most familiar with, a challenge that you have faced with using that software, and how you overcame that challenge.
• Two professional references.

Contact

Steven Bernstein
VP of Finance + General Counsel

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