The Logistics Specialist serves as a central point of coordination between clients, galleries, sales teams, vendors, freight forwarders, customs brokers, accounting, warehouse teams, and manufacturing. This role is responsible for helping ensure that domestic and international shipments move smoothly from production through delivery and installation.
The ideal candidate is highly organized, detail-oriented, proactive, and comfortable managing multiple projects at once in a fast-paced luxury environment. This person must be an excellent communicator who can work independently while collaborating closely with internal teams and external logistics partners.
Key Responsibilities
Coordinate domestic and international shipments for furniture, lighting, accessories, and related materials.
Serve as a liaison between sales, clients, vendors, freight forwarders, customs brokers, warehouse teams, accounting, and production.
Arrange and track shipments with white-glove carriers, freight forwarders, UPS, FedEx, DHL, and other transportation providers.
Prepare, review, and manage logistics documentation, including commercial invoices, packing lists, customs paperwork, and related import/export documents.
Monitor shipment timelines and proactively communicate updates, delays, and required next steps to the appropriate parties.
Help coordinate deliveries, installations, transfers and repairs as needed.
Obtain and compare freight quotes, coordinate approvals, and ensure shipments are booked accurately and efficiently.
Review freight invoices and assist accounting with vendor billing, approvals, discrepancies, and related follow-up.
Maintain organized records of shipments, quotes, invoices, tracking information, and vendor correspondence.
Problem-solve logistics issues as they arise, including delays, damages, missing information, customs questions, or scheduling conflicts.
Represent RALPH PUCCI with professionalism, discretion, and a high level of client service.
Experience coordinating domestic and international shipments of fine art and luxury furniture, extensive knowledge of interior design, gallery operations, and white-glove logistics.
Familiarity with the import and export processes, customs/duties documentation, commercial invoices, and freight procedures.
Strong organizational and time management skills, with the ability to prioritize multiple projects simultaneously.
Excellent written and verbal communication skills.
Strong attention to detail and a proactive approach to problem-solving.
Comfort working with freight forwarders, white-glove carriers, customs brokers, and logistics vendors.
Proficiency in Microsoft Office and Salesforce.
Basic understanding of accounting processes related to freight invoices, vendor billing, and payment approvals.
Ability to work independently while collaborating across sales, accounting, warehouse, production, and gallery teams.
Professional, adaptable, and customer-service-oriented, with an understanding of the expectations of a luxury client environment.
Preferred Qualifications
Spanish and/or French language skills.
Ideal Candidate
The ideal candidate is calm under pressure, highly detail-oriented, and able to manage many moving parts without losing sight of the client experience. This person should be comfortable following through from quote to delivery, asking the right questions, anticipating potential problems, and keeping all parties informed. A successful Logistics Coordinator at RALPH PUCCI will combine operational precision with the professionalism and polish expected in the luxury design industry.
Founded in 1954, RALPH PUCCI International is a luxury furniture, lighting, and design company headquartered in New York City. What began as a family business repairing mannequins has evolved into an internationally recognized design house representing some of the world’s leading artists and designers.
The company’s furniture chapter began in 1989, inspired by a mannequin created by French interior designer Andrée Putman, who encouraged Ralph Pucci to represent her furniture in the United States. Today, RALPH PUCCI International continues to collaborate with preeminent European and American designers, many of whom have been part of the company’s portfolio for nearly three decades.
RALPH PUCCI is known for work that celebrates “the hand of the artist,” combining exceptional craftsmanship, noble materials, and a forward-looking approach to design. In addition to representing internationally renowned designers, the company continues to develop in-house collections made in its Manhattan headquarters on 18th Street, where its flagship gallery and workshop are housed. RALPH PUCCI also has locations in Los Angeles and Miami.
