Looking for a Made in the USA, Heritage luxury brand, which allows true customization for designers? We invite experienced sales professionals to join Chaddock’s Sales team and collaborate with our vision to meet sales objectives, broaden our territory account base, and assist in identifying brand and sales opportunities that complement Chaddock’s distinct business model among North Carolina manufacturers. The ideal candidate is a multi-line independent sales representative who maintains non-competing lines and possesses strong relationships with a cohesive customer base aligned with Chaddock’s mission to serve discerning interior designers seeking truly customizable furniture produced to order in our North Carolina Furniture Workroom. Lead Times - 3-4 weeks Upholstery and 6-8 Case goods. This position is offered as a 1099 role.
Territory includes Ohio, Michigan, Indiana, Kentucky and Western Pennsylvania
Job Description
• This position is sales-oriented and involves frequent travel, while also encompassing the administrative responsibilities associated with account management.
• Serve as the primary customer-facing representative responsible for generating new business growth within the Territory by engaging both existing and potential interior design firms, and trade showrooms. Maintain the highest standards of integrity and deliver exceptional customer service, demonstrating proactive attention to detail, along with effective communication skills. Coordinate sales quotations through the Chaddock workroom, ensuring timely follow-up and resolution of orders or inquiries.
• Client visits involve showcasing Chaddock's 90% USA-made product range, offering true custom options for upholstery and case goods. Imported products are due to unique materials and craftsmanship. Training covers product collections, online quoting/specifying and sample tools.
• Provide guidance on product choices for specification support, clarify available options and required upcharges.
Character Measures
• Approachable, welcoming, and energetic, while always maintaining a professional demeanor. Demonstrates strong self-awareness and an ability to understand others for optimal interaction.
• Provides prompt replies to client inquiries and works closely with the customer service representative located in North Carolina.
• Collaborates and strategizes with the VP of Sales to reach sales targets, expand the account base, and boost overall sales, as well as assists in recognizing opportunities and promoting customer loyalty.
Tools, Skills and Duties
• Demonstrates proficiency in office software, written communication, and client-focused interactions.
• Facilitates social media engagement and eBlast campaigns to connect with customers and prospects.
• Lifting lookbooks, fabric and finish samples, and oversees travel and driving-related responsibilities within territory.
• Prepares quotes and sales orders utilizing a web-based pricing tool.
• Maintains comprehensive order oversight and provides support from initiation to completion, prioritizing the customer's best interests.
• Delivers concise recaps and meetings and participates in monthly team calls with the VP of Sales.
• Exhibits a collaborative team mindset and a high level of reliability.
• Applies strong analytical and critical thinking abilities to gather and interpret data for effective problem-solving.
• Possesses excellent interpersonal skills, serving as an effective liaison between customers and internal departments.
• Excels both as a cooperative team member and when working independently.
Chaddock Furniture Workroom offers a diverse portfolio of truly customized furniture,
upholstery, case goods and hardware that can be crafted in weeks—and will last for generations. Passionate about process, our talented artisans not only create high-quality heirloom furnishings, but we also collaborate with designers, architects and homeowners to help craft enduring personal stories. Nearly 90 percent of Chaddock products are designed and made to order in Morganton, N.C. For more information, visit www.chaddock.com and follow us on Instagram @chaddockhome.
