General Description:
The Regional Sales Manager will be responsible for supervising and coordinating the activities of the showroom and sales associates. This role focuses on business development, sales growth, and delivering an exceptional client experience. The ideal candidate will provide expertise, service, and convenience to clients throughout the sales and order completion process while ensuring the showroom operates at the highest standards.
Essential Function/Duties:
Business Development & Sales Growth
o Generate new leads and engage with existing leads to build strong client relationships.
o Drive traffic to the showroom through outreach and strategic marketing initiatives.
o Travel throughout the region to partner showrooms and trade clients to expand sales opportunities.
o Organize and host showroom events and sales training sessions for designers and independent partners (dealers).
o Achieve or exceed established sales targets.
Client Relations & Service Excellence
o Deliver outstanding service to both appointment-based and walk-in showroom visitors.
o Stay informed on industry trends, competitor activity, and market conditions.
o Actively seek out and participate in marketing events across the region.
o Respond promptly to customer requests for quotes and product information.
Operational & Administrative Responsibilities
o Use CRM systems to track leads, opportunities, and outreach efforts.
o Utilize ERP systems for preparing quotes, tracking order statuses, and generating reports on open/invoiced orders.
o Oversee showroom operations, including staffing, showroom floor updates, and ensuring alignment with brand standards.
o Participate in bi-weekly sales leadership meetings.
o Provide leadership, training, and team development through one-on-one and team meetings.
o Conduct annual performance appraisals for showroom staff.
Skills/Qualifications:
A college degree is preferred, ideally in a creative field, business administration, or marketing.
At Gloster we open doors to timelessly beautiful exteriors where your furniture sets the mood, just the way you want it to be. And we take the long view, using only the very best materials and techniques available. Our aim is your pleasure – to be enjoyed in countless special moments outdoors.
Gloster’s roots can be traced all the way back to West Africa in 1960, where a band of passionate entrepreneurs and furniture makers took the first steps on a long journey. By the late 1980’s, increased demand and access to plantation grown teak led us to move our factory to Indonesia. Today, the same passion, conviction and pride that launched the Gloster brand, continues to fuel our business. We may live in a different world than the one occupied by our founders, but one thing remains the same – we are furniture makers whose sole focus is to design and build the world’s finest outdoor furniture. Because we believe.
The benchmark hardwood for fine outdoor furniture for more than 700 years. With a beautiful buffed sheen or a soft natural finish, every piece of Gloster teak originates from carefully managed plantations and is thoroughly inspected to ensure that quality endures. A closegrained hardwood with a high natural oil content, teak is exceptionally hard wearing, highly resistant to rotting and almost impervious to the effects of sun, rain, frost or snow – the first and only choice of timber for outdoor furniture. Because it matters.
Skills & loyalty. Gloster and fine craftsmanship go hand in hand. Our furniture is not the result of random mass production – human hands have created every rounded corner and every joint, and the quality of the furniture is the result of our employees’ knowledge and skills. All of the craftsmen in our factories are proud of their ability to process wood and upholstery. They are craftsmen to their fingertips, and have worked with their trade for years – exclusively for Gloster. We look after them and are proud of them. Because we care.
