The Inside Sales Manager will lead, coach, and develop a team of Account Representatives to achieve financial and operational goals. This role drives sales performance, optimizes processes, strengthens customer relationships, and builds a high-performing, metrics-driven team.

In This Role

Establish performance goals, KPIs, coaching plans, and accountability measures to drive results
Optimize territories, account assignments, call cycles, and workloads to maximize sales and customer coverage
Provide hands-on sales coaching, feedback, and development to improve team performance
Track and report key metrics, including revenue, new buyer acquisition, share of wallet, outreach activity, and pipeline health
Partner with senior leadership to align account assignments and resources with business priorities
Lead onboarding and training focused on consultative selling, product knowledge, customer value, and sales tools
Use Salesforce CRM and reporting tools to monitor performance, support forecasting, and maintain accurate data
Partner with Talent Acquisition to meet hiring goals and support team growth
Develop standardized processes for sales execution, customer outreach, documentation, and workflows
Serve as the primary escalation point for customer and operational issues, partnering cross-functionally to resolve challenges
Collaborate with Marketing, Customer Service, Operations, and Product teams to improve workflows and achieve shared goals
Identify process improvements, address performance gaps, and encourage innovation and problem-solving
Foster a collaborative, accountable team culture that supports employee engagement, professional development, and continuous improvement
Attend a minimum of four markets per year
Perform other duties as assigned, in accordance with training and qualifications
Uphold the Four Hands Core Values:
Be open and honest
Reach for excellence
Act with responsibility
Value the whole person
Enjoy the journey

The Ideal Person

4+ years’ experience leading and growing an inside sales team 
Proven sales experience across multiple segments 
Advanced proficiency in Salesforce CRM required  
Strong analytical skills with the ability to interpret performance data and implement improvements 
Excellent communication and coaching abilities 
Ability to travel to attend a minimum of 4 markets per year 

Headquartered in Austin, Texas, since 1996, Four Hands crafts furniture, art and décor — pieces that are all about creating space. Timeless, thoughtful designs with endless possibilities. Pieces meant to be experienced and form a whole that feels like home.

Our trade customers range from interior designers to large retailers who rely on our expertise to grow and guide their business to success. We treat our partners as part of the Four Hands family, championing them and rooting for their every win.

And, we are constantly pursuing better — from sourcing the finest materials and finishes to seeking fresh inspiration to elevate our designs — we are never settled, never done.

Four Hands is an Equal Opportunity Employer. Four Hands recruits qualified applicants and advances in employment its employees without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

https://fourhands.com/