Pierre Frey, a renowned leader in luxury textiles, wallcoverings, carpets, and furniture, is seeking a highly motivated Inside Sales Associate to join our team in the New York showroom. This role is ideal for someone passionate about interior design and committed to delivering exceptional service within the luxury market.
The Inside Sales Associate will collaborate closely with the outside sales team to support the full sales cycle, providing assistance in developing leads, following up on opportunities, and helping to close sales. This position plays a key role in nurturing both new and existing client relationships through showroom interactions and ongoing communication.
Primary Responsibilities:
• Create a welcoming and professional showroom experience for clients, in person, on the phone, or via e-mail
• Assist designers with product selection, pricing, lead times, and specifications.
• Consistently meet and exceed individual and company sales goals.
• Process orders and ensure thorough follow-up
• Maintain the visual standards and overall appearance of the showroom.
• Liaise with and provide sales support throughout the sales process to the outside sales team to follow up, close sales, develop leads, drive revenue, and strengthen both existing and new client relationships
• Coordinate with Sales Support Representatives in our Atlanta offices
• Build and maintain strong relationships within the design trade through outreach efforts and industry events
• Stay informed on the latest Pierre Frey collections, launches, and brand updates.
• Represent the Pierre Frey brand with professionalism, enthusiasm, and integrity
Qualifications & Skills:
• Positive, enthusiastic, and customer-focused attitude
• Excellent communication and interpersonal skills
• Highly organized, detail-oriented, and capable of multitasking in a fast-paced environment
• Collaborative team player with a proactive, solutions-oriented approach
• A genuine interest in the arts and/or interior design
• Proficiency in Microsoft applications; Outlook, Teams, Excel, Word, etc. experience with Microsoft Dynamics, preferred but not required
• Experience in high-end sales, particularly in textiles, wallcoverings, carpets, and/or furniture is preferred
• Professional and polished presentation
Benefits:
• Comprehensive medical benefits with a minimal monthly contribution
• FSA / Commuter benefits
• Paid vacation
• Retirement savings plan (eligible after one year of service)
About Pierre Frey:
Founded in Paris in 1935, Pierre Frey designs, creates, and manufactures fabrics, wallcoverings, carpets, and furniture in the finest French tradition. The company’s diverse offering of over 7,000 designs includes collections from its distinguished family of brands: Pierre Frey, Braquenié, Fadini Borghi, Boussac, Le Manach, Thorp of London, and Zuber. With an extensive global presence, Pierre Frey is recognized for its commitment to excellence, innovation, and heritage.
