Client Services
Company: Meridith Baer
Duration: Full-time
Date Posted: 02/22/24
Category: Sales & Marketing
Location: South Gate
Salary: 25-50k
Job Description

The client services specialist responsible for providing support to account executives also including helping the team with business plan objectives. This includes preparing proposals, presentation, and communication materials and coordinating the distribution of internal and external marketing information as well as sales database management.

• Performs Database Management, tracking and reporting systems through Salesforce.
• Manages Lead Distribution and qualifies leads prior to distributing to sales teams, makes sure all leads distributed are appropriately captured within Salesforce.
• Liaison between Account Executives and Corporate Services Team working providing support and back up resources for Home Base Forms including Move out, Change Forms, Job Push Forms, Property Damage Reporting, Price List Requests and Close Out Sales.
• Contributes to Sales Teams client relationships by coordinating post-install requests (changes, fluffs, sales conversions)
• Performs account cleanup, lead source, designer, install/# days.
• Being first corporate point of contact for customer service issues that arise (complaints and claims) to log and create centralized WIP report to track common issues to improve overall client satisfaction.
• Supports corporate marketing initiatives related to clients and the sales team.
• Manages sales forms and updates consistently with changes as needed.
• Produces sales/ marketing reports as needed.
• Assists with client tracking and managing client surveys.
• Responsible for SalesForce maintenance.
• Assists in furniture sales process including client communication, inventory, etc.
• Capture documentation to complete forms and process related programs.
• Serve as a point of contact for the sales team for information requests.
• Collect and analyze data to identify and address sophisticated problems.
• Assess and communicate difficult content in a concise and logical way.

Job Requirements

• Bachelor’s degree in marketing or related discipline or equivalent work experience

• At least 2 years’ experience in a sales support role
• Must be able to present information individually and to a large group.
• Experience in calculating figures such as percentages, discounts, and commissions and conducting basic financial analysis.
• Requires knowledge of financial terms and concepts.
• Requires sophisticated detailed and quantitative skills.
• Experience with computers, internet research and web publishing skills and ability to edit basic templates in Power Point.
• Ability to thrive in a fast-paced environment of continuous change.
• Must have attention to detail and accuracy.
• Fantastic customer service orientation and positive attitude
• Strong inter-personal skills- Team member orientation ·
• Excellent written and verbal communication skills ·
• Flexibility in using the phone or email to communicate the way the client prefers.
Pay Range in Los Angeles area
Exact compensation may vary based on skills, experience, and location.
Base Salary
$24- $26/hr
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Meridith Baer Home is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation

About our Company

Meridith Baer Home is the premier home staging company in the nation.

Celebrating 25 years designing interiors, we tell each property’s story through alluring, artful décor.

Transforming empty listings into finished, fashionable homes, we inspire buyers to bid fast and high. We furnish more than 150 listings per month, many of which sell for up to seven figures over asking!

Meridith Baer Home has been featured on CBS, NBC, ABC, and Bravo. We’ve been written about in Architectural Digest, Elle Decor, Entrepreneur, Forbes, Los Angeles Times, The New York Times, and The Wall Street Journal.

Our HGTV series Staged to Perfection followed Meridith and our team of designers staging multimillion-dollar homes, bringing the company to international attention.

Widely regarded as best in the industry, MBH has been named Best of Houzz for Design every year since 2014. We’ve also received their Customer Service, Houzz Recommended, and Influencer awards.

We maintain over 300,000 square feet of warehouse space nationwide, housing our vast inventory of furniture, rugs, art, lighting, florals, and accessories. We also design and manufacture our own signature line.

With offices in Los Angeles, San Francisco, New York, The Hamptons, and Miami, we offer staging, interior design, luxury furniture leasing, and InstaHome services.

Your space has a story. Meridith Baer Home brings that story to life.



Diana Rodriguez
HR Director

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