Keeping up with its European growth, Wayfair last week announced its expansion of the company’s multilingual European Operations Centre in Galway, Ireland, in the process adding 160 new jobs to bolster that team’s existing 200 employees. The housewares company also opened a new 30,000-square-foot facility to replace its former location in the area.
Wayfair's new Galway facility
“A key pillar of Wayfair’s continued success is our promise to customers to consistently deliver excellent customer service,” says Liz Graham, vice president of sales and service at Wayfair. “As European consumers become increasingly aware of Wayfair’s exceptional e-commerce experience for home furnishings, we are seeing tremendous business growth in the region. The expansion of our operations in Galway will enable us to support the company’s strong growth in Europe and ensure that we continue to deliver a world-class shopping experience as we redefine the way people shop for their homes.”
Mary Mitchell O’Connor, Ireland’s minister for jobs, enterprise and innovation, shares, “I am delighted that Wayfair is expanding its company and creating an additional 160 jobs in County Galway. Creating jobs in our regions is a key part of what we want to achieve. Ireland is now equipped to seize the opportunities presented by the growth of e-commerce by utilizing our skill base and technological capacity. Internet shopping is a high-growth and competitive sector, and our ability to attract major companies like Wayfair illustrates that we can adapt to new developments and technologies in order to provide companies with the relevant expertise and infrastructure required for such operations. I wish Wayfair and its staff every success in the future.”
Wayfair currently has more than 4,600 full-time employees throughout the world and maintains customer service centers in Massachusetts, Utah, Texas and Ireland.