Do your projects drain your time, energy and bottom line? Do clients constantly change their minds or take forever to commit? Do text messages, emails and other busywork steal your days? If so, it may be time to ask yourself: Who’s actually in charge here?

To build a profitable, efficient business with satisfied clients, designers must establish themselves as not only the creative expert but also the relationship leader. When designers hesitate to set boundaries or worry about seeming pushy or unaccommodating, it often backfires—leaving them stretched thin, scattered and underpaid. In this workshop, coach Desi Creswell shows designers how to confidently lead clients through every phase of a project. She’ll guide you through key mindset shifts and practical, immediately applicable strategies that will help you take control of client interactions with clarity and ease. You’ll learn how to show up as a calm, self-assured leader who moves projects forward more efficiently, increasing profitability and fully supporting clients in the process.

In this class, attendees will learn:
- Identify the underlying issues that create friction, delays and inefficiencies in a project
- Deliver what clients truly want and need from their designer—as opposed to offering endless flexibility, which often works against both parties
- Make the key mindset shifts required to step confidently into the driver’s seat of your projects
- Set clear expectations and boundaries that support smoother workflows, stronger client relationships and better outcomes for all involved

After this class, attendees will have:
- The confidence and clarity to lead client relationships with authority
- Practical tools to streamline communication, reduce overwhelm and move projects forward more efficiently
- A leadership mindset that supports stronger boundaries, increased profitability and more satisfying client experiences

Additional Information:
This workshop is conducted through Zoom webinar. All you need to join is reliable internet access and computer speakers with good volume.

BOH Insiders get unlimited free LAUNCH classes!

Click here to learn more. If you are already a BOH Insider member and are looking to take this class, please register through your Benefits Portal. Questions? Email membership@businessofhome.com.