Based on-site in our New York City showroom, we are seeking a Business Operations Assistant who will support existing team members to fulfill the varied and changing operational needs of our growing business. This is a new support role created for a detail-oriented, energetic, flexible individual interested in all the moving parts of luxury home furnishings business. We are a small, tight-knit entrepreneurial team that thrives on collaboration, and are propelled by a shared passion for Bunny, our brand, the products and where we are going.
This role is on site and reports to our Operations Manager.
Responsibilities:
OPERATIONS/LOGISTICS
1. Track / maintain showroom inventory (samples, stock)
2. 3rd party website order processing
3. Assist Operations Manager with returns and claims
4. Shipping logistics support: Assigning white glove 3PL carriers; BOL corrections when needed
5. General admin support, managing accurate compilation of all product info into a singular sheet for CS
6. Admin support as needed
CUSTOMER SERVICE ASSISTANT
1. Send out client samples and inventory orders from showroom
2. Organize and maintain office sample library
3. Manage contact email box and direct to appropriate person
4. Answer mainline calls and handle customer inquiries or direct to appropriate employee.
QUALIFICATIONS
• 1 – 3 years in similar role
• Strong attention to detail is critical
• Proficiency in all Microsoft applications
• Strong Excel knowledge (v lookup, pivot tables, etc.)
• Ability to multi-task
• Flexible nature comfortable with shifting priorities
• Comfortable learning new technology
• Strong communication skills
• Collaborative nature needed
• Entrepreneurial nature identifying opportunities and creating solutions
• Ability to sit in front of computer for many hours per day
• QuickBooks and Shopify knowledge a plus, but not mandatory
Founded in 2008 by legendary interior designer Bunny Williams, Bunny Williams Home is a complete line of luxury home furnishings including furniture, lighting, art, and accessories, selling to the trade, wholesale and direct to consumer.
