The Boston Showroom Manager is responsible for leading and inspiring the showroom team, driving sales performance, managing daily operations, and ensuring a seamless, luxurious experience for our clients. The ideal candidate is a proven leader who fosters collaboration, professional development, and client engagement, while embodying Pierre Frey's core values of excellence, integrity, passion, communication, and family spirit.
Team Leadership & Development
• Lead, mentor, and develop a team of inside and outside sales representatives to achieve individual and collective goals.
• Create a positive, respectful, and motivating environment that promotes employee retention and professional growth.
• Conduct regular team meetings, performance reviews, and ongoing coaching conversations.
• Recruit, onboard, and train new team members in alignment with company standards and culture.
• Actively manage the search, recruitment, and hiring of a new outside sales representative to support territory sales efforts.
Sales & Client Development
• Drive showroom and territory sales performance to meet and exceed targets.
• Build strong relationships with interior designers, architects, and key clients across New England.
• Actively participate in client meetings, events, and showroom appointments to support the team and foster client loyalty.
• Maintain a visible presence in the showroom, supporting both sales and client service.
Operational Excellence
• Oversee showroom operations, ensuring proper inventory management, visual merchandising, and order processing.
• Maintain compliance with all company policies, procedures, and operational standards.
• Communicate proactively with senior leadership, sharing updates, challenges, and market opportunities.
Communication & Culture
• Model clear, respectful, and timely communication with employees, clients, and leadership.
• Foster a spirit of collaboration and shared accountability within the team.
• Uphold Pierre Frey’s values, ensuring all actions reflect our brand’s commitment to excellence, respect, creativity, and teamwork.
Key Qualifications
• Minimum 5+ years of showroom management, luxury retail management, or sales team leadership experience, preferably in interior design, home furnishings, or luxury goods.
• Strong track record of team building, employee retention, and mentoring.
Founded in 1935, La Maison Pierre Frey is a prestigious French design house known for its exceptional textiles, wallpapers, furniture, and carpets. As a family-owned company, we blend tradition with innovation, emphasizing craftsmanship, creativity, excellence, and human values in everything we do. Our Boston showroom represents our commitment to delivering an outstanding client and employee experience.
