The Role:
We’re looking for a person with a naturally enthusiastic and positive personality to join our team. The purpose of this role is to generate sales that support the growth of this well-established company. As a Sales Associate, you will offer an attentive and respectful approach to customer service, introducing clients to our products for the first time. You will guide them through the process of selecting each fireplace component to suit their specific project. You will field inquiries from current and prospective clients through phone calls, emails, and showroom visits. You will visit design firms for scheduled and drop-in product demonstrations.
Day-to-day Responsibilities:
-Handle incoming leads (phone or email), and showroom visits.
-Executes full sales cycle: Product introduction, quotes, project follow-up, close sales, provides fabrication updates, including delays, post-sale follow-up, installation support, product demonstration, client review and photo requests etc.
-Generate new leads and projects through outreach and networking.
-Build and maintain returning clients, including outreach to trade.
-Support any customer service issues with our sales team.
-Participates in trade shows and industry events
1-3 years of related professional sales experience
Sense of personal style, polished appearance, refined taste and eye for luxury design
Detail-oriented, with the ability to handle multiple projects simultaneously.
Bachelor’s degree preferred.
CRM experience (Salesforce a plus!)
Experience and/or interest in the design industry, i.e. high-end furniture, interior design, is a plus.
HearthCabinet Ventless Fireplaces, a luxury and eco-friendly fireplace company used by architects and designers, is seeking a full-time Sales Associate, local to the NYC area. Our flagship showroom and office is located in the Chelsea neighborhood in Manhattan. Check out our website to learn more about the company: https://hearthcabinet.com.
