Pindler is in need of a full-time showroom manager to oversee all day-to-day aspects of running our Costa Mesa showroom.

Principal Duties & Responsibilities:

SALES
• Builds customer relationships by instilling trust and loyalty through consistent service.
• Must develop product vocabulary and demonstrate knowledge of new product details in order to effectively communicate these details to staff and customers.
• Maintains customer focus by greeting customers as they enter the showroom. This includes: inquiring about current or upcoming projects, escorting customers to new product section of showroom.
• Assists customers with fabric selections, design schemes and alternates.
• Demonstrates strategic thinking, develops ideas about growing sales for the territory.
• Works closely with outside account executive to develop clear sales strategies and objectives to grow business.
• Develops customer outreach program to regularly check-in with existing and inactive accounts.

SHOWROOM AESTHETICS/WINGS
• Maintains wings, updates pricing, pulls dropped product and re-works wing rotation per corporate.
• Performs regular memo sample inventory and participates in reallocation of samples throughout the corporate showroom network.
• Ensures showroom is clean, presentable, and an environment conducive to shopping.

SHOWROOM OPERATIONS
• Maintains proficiency in order entry processing, procedures, policies.
• Provides stock check, pricing, quotes accurate lead times.
• Works with the credit, customer service, order entry, purchasing departments to stay on top of changes in policies and/or procedures.
• Responsible for timely opening and closing of showroom

HR/TRAINING
• Knows and enforces HR policies i.e. attendance, vacations, employee conduct.
• Monitors and ensures accurate employee time card records. Reviews bi-weekly payroll submittal for accuracy.
• Recruits and hires showroom team members.
• Performs annual reviews of showroom team members

General Requirements:
• Reports to Director of Sales
• Must be dependable, detail oriented, organized and flexible
• Must have the ability to prioritize including shifting of priorities based on need
• Managerial experience
• Design and/or showroom background
• Computer experience
• Lifting required

Preferred Experience:
• Interior design: 1 year
• Management: 1 year

Compensation & Benefits:
• Commission pay
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Salary: $55,000.00 - $65,000.00 per year
Job Type: Full-time (Monday – Friday, no weekends)

Pindler has spent 77 years in business perfecting the art of fabric design and development. We have never lost sight of the fact that customer service is paramount. Our commitment to provide a unique and ever-expanding product assortment to the professional interior designer remains unchanged.

www.pindler.com