WHAT YOUR DAY LOOKS LIKE:
The Regional Manager’s main responsibility is to provide sales, merchandising, and operational leadership to the Los Angeles Showroom and team.
• Oversee all aspects of the Los Angeles showroom, including setup, daily operations, and team management
• Drive financial performance and aim to exceed projected sales targets
• Coordinate staff to provide the best client experience in a fast-paced, creative, sales-driven environment
• Support sales team in assisting clients; project scheming, educating on areas of use and application, and advising on alternate product options as needed.
• Implement & manage consistent client outreach & follow up
• Heavy focus is placed on interpersonal relationships with clientele, to develop and maintain client loyalty and enjoyable shopping experiences
• Synchronize the efforts between the inside and outside sales teams to maximize results
• Communicate corporate directives to direct reports in a timely and effective manner
• Maintain and improve the sales team’s performance through training and leadership
• Set goals for staff and communicate metrics
• Celebrate successes with the team
• Oversee the sample room and its operation
• Maintain and organize the showroom merchandise and displays
• Review open orders and back orders daily to ensure orders are being shipped out promptly
• Lead weekly team meetings to set goals and team build
• Participate in monthly territory sales meetings
• Administer mid-year/end-of-year performance evaluations
• Forecast sales projections & reports for senior management
• Maintain a budget for showroom operations
• Assist and resolve client inquiries and complaints
• Act as a strong Brand representative in the community and coordinate and attend local networking events
• Maintain awareness of market trends and competitors
• Be a market expert: current interior design trends, the players in the industry, projects in the designated territory, industry events, etc.
Samuel & Sons has long been a coveted source for the finest quality trimmings such as tassels, borders, braids, gimp, fringes and more. Interior designers and architects around the world have come to rely on the quality and selection available in stock. Innovation, variety and availability have long been the keys to Samuel & Sons’ success. Introducing exclusive collections with diverse materials such as silk, wool, glass, crystal, seashells and wood has led to its selection of over 15,000 trims being eagerly sought after by designers and architects for both residential and hospitality interiors.
Headquartered in New York City, Samuel & Sons is a family-owned company that was founded more than three quarters of a century ago. Continuing the trimming design legacy, Sam Cohen, along with his two eldest sons, Michael and Hymie, take great pride in creating original designs to reflect both traditional and modern styles. Classics are interpreted with a modern twist, and traditional items are given new life. With generations of experience, Samuel & Sons’ dedication to the design trade is unparalleled.
In addition to the in-stock collection, Samuel & Sons offers custom trim. Whether making adjustments to an already existing collection or creating a designer’s vision from scratch, the Custom Department provides one of a kind design that can be delivered in a timely fashion.
