The Showroom Manager should be a strategic thinker who believes that active sales efforts and cultivating relationships with designers are the keys to success. Individual must be able to see the big picture while managing details precisely. Must be able to manage the staff, ensuring the highest level of customer service is executed while exceeding sales goals and profitability expectations.  The manager must be committed to brand integrity and possess good judgment, create a positive environment, and flexibility. This individual is charged with executing merchandising plans and ensuring all products and displays are aligned with corporate strategy and standards while communicating regional and successful style.  The manager is wholly responsible for maintaining all communication and ensuring partnerships with Century corporate and other divisions.

Details

- Heading sales efforts and exceeding budgeted sales goals; including active participation on the floor in the selling process.  Analyze business to identify opportunities for leverage or improvement.  
- Managing expenses per annual budget. 
- Staffing, training, and development of team.  Ensuring team abides by corporate policies, conducting 90-day touch-bases, annual reviews and coaching actions. 
- Assuming on-site responsibility for all resources including the physical suite, office equipment, and all inventories. Effect receipt of merchandise, update of system, and proper reporting of inventory.
- Overseeing daily business in showroom.  Working with both the Sales and Administration roles to ensure that all tasks and goals are achieved.  Acts as leader for all problem resolution.
- Increasing profile and prospecting for business, with designers and industry partners; including role of Century’s local rep for all professional organizations.
- Communication liaison; work with Director of Trade Showrooms to achieve all tasks and goals.
-Manage by following corporate guidelines

Position Requirements

- High School degree or equivalent, higher education a plus.
- Prior experience in leadership and staff development, design experience a plus.
- Proven track record in sales and customer service
- Basic office computer skills including Microsoft Word and Excel, above average typing skills, knowledge of a POS system a plus.

Physical Requirements

The physical demands and work environment expectations described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

- Varied periods of sitting and standing/walking throughout the day, may perform repetitive tasks, including but not limited to computer and telephone usage
- Frequently lifting/carrying objects up to 10 lbs.; on occasion up to 25 lbs.

Century Furniture