About the Role
We are looking for a detail-driven and highly organized Embroidery Product Manager to oversee the production and delivery of custom embroidered textile orders. This role is critical to ensuring a smooth, accurate process from quote to delivery - acting as the operational bridge between our sales team and our embroidery workroom in Germany.
You’ll assist sales with quoting, fabric reservations, and order finalization, then manage the full production lifecycle - from issuing purchase orders to tracking progress and ensuring timely delivery to clients. If you enjoy working behind the scenes to make beautiful things happen with precision and care, this role is for you.
Key Responsibilities
• Support the sales team with quoting and order setup, ensuring all details are accurate and feasible
• Coordinate order logistics, including checking/reserving fabrics, issuing purchase orders, and arranging shipments to and from the embroidery workroom
• Work with broader embroidery team, including creative director, sales manager and CAD design team as needed to gather all information required to submit orders
• Manage production timelines, proactively communicating with the German workroom to track progress and resolve any issue
• Oversee delivery coordination - obtaining approvals, organizing transport, and ensuring all materials arrive on schedule
• Ensure quality and accuracy at every stage, with strong attention to detail and a solutions-oriented mindset
• Develop and refine workflows to improve efficiency and accuracy with administrative processes including quoting process, inventory tracking, sample organization and showroom requests
What You’ll Bring
• Strong organizational and follow-up skills - you stay on top of details and keep things moving
• Ability to work independently to help develop and execute department projects and goals
• Excellent communication abilities, especially across teams and with international partners
• A problem-solving attitude and calm approach to juggling moving parts
• A good sense of numbers, measurements, and costing - comfort with spreadsheets and quoting tools
• Proficiency in Microsoft Office, especially Excel; comfort with typing and digital recordkeeping
• Enthusiasm for supporting the creation of high-quality, custom products
• German language skills are strongly recommended
Why Join Us?
• Holland & Sherry is a fast-growing, and dynamic player in the luxury to-the-trade interiors textiles arena
• Be part of a company where craftsmanship and customer experience matter
• Collaborate with a dedicated and passionate team
• Play a vital role in bringing beautiful, bespoke projects to life
What We Offer
• A competitive salary
• Comprehensive medical, dental and vision insurance
• 401k retirement savings program with employer matching contributions
• Paid time off with at least 9 federal holidays observed throughout the calendar year
If you’re energized by logistics, details, and helping a creative team deliver excellence, we’d love to hear from you!
Interested candidates are invited to submit their resume and brief cover letter to Jenny Herbert - jherbert@hollandandsherry.com
