Purpose of the Position:
The Client Development Associate (CDA) will increase revenue through relationship marketing and effective account management. The CDA will be responsible for meeting annual sales budgets, effectively building and maintaining executive level relationships with new and existing clients and building brand awareness and loyalty through the sales experience. You will participate in strategic planning and be accountable for successful implementation.
You are responsive, approachable and skilled at developing and maintaining long-term relationships with clients using your well-practiced Trusted Advisor skills, whilst identifying and pursuing growth opportunities. You will focus efforts on graduating accounts up the fishtank and protecting those with Key Client status. Acting as a partner with the Client Development Manager(s), you will collaborate and execute agreed sales strategies.
To excel in this role, you should draw on your strong relationship building skills, excellent communication and sales abilities, and proven track record in achieving sales targets, as well as your established industry relationships, strong business acumen and desire for business growth.
Duties and Responsibilities:
• Generate annual revenue from Furniture and Lighting in your sales territory. Your annual commission document will provide the minimum level of sales expected.
• Generate sampling and proforma activity for Fabrics and Wallpaper to reach the annual team goal as outlined in your annual commission document.
• Collaborate with Client Development Manager(s) to execute agreed sales strategies to increase the value of your territory.
• Proactively organize meetings with strategically identified accounts in adherence with your weekly meeting target minimum.
• Drive overall results by sales pipeline management.
• Actively manage and have a deep understanding of your fishtank using PowerBI.
• Develop a deep understanding of your accounts and their needs: purposefully discussing product solutions.
• Track and manage account activity in CRM to demonstrate execution of agreed strategy.
• Research, monitor and analyse client, competitor and market trends on your territory and provide feedback to be considered in future business decisions.
• Attend industry events and co-host showroom events, when appropriate and as requested.
Qualifications for the Position:
• Minimum two years showroom sales experience is an advantage, along with an active interest in the world of interior design.
• Highly competent in Microsoft and Google applications.
• A quick learner who is highly organized and detail-oriented, with the ability to prioritize tasks and manage multiple ongoing projects.
• Demonstrate excellent communication skills, both internally and with our clients. Clear and eloquent via email and on the phone; has mastered client-facing communication.
• Punctual, meticulous, and driven.
• A team player who thrives in an active professional environment and one who takes a proactive approach to the role.
We kindly request that candidates refrain from calling to follow up on applications. Qualified candidates will be contacted directly for next steps.
Company Overview:
With an uncompromising commitment to British manufacturing, Soane Britain’s mission is to design and make enduring and life-enhancing furniture, lighting, fabrics and wallpapers through collaborations with a network of the finest craftspeople in Britain. Soane combines responsibly sourced, high quality materials and superb workmanship to ensure our designs endure for generations.
Our talented team is based in offices and workshops in Leicester and the West Country and showrooms in London and New York. For more information, please visit our website join our social media platforms Pinterest and Instagram.
