weekly feature
Orders that never arrived. Refunds promised but never delivered. Hundreds of confused customers and negative online reviews. What happened at the e-commerce player that carries so many designer-preferred brands, and can its new leadership consultants help right the ship?
designer toolkit
Due diligence, a paper trail and a watertight contract will go a long way toward preventing vendor mishaps from disrupting your project.
podcast
On this episode of the Trade Tales podcast, Georgia Zikas shares how she manages offices across two cities, why her whole team is involved in the hiring process, and why she hired a CFO to keep her firm’s goals in sight.
shop talk
Yancey Kenna Martin, owner of Mosaic Home & Market in Chattanooga, Tennessee, tells BOH why the city responds to maximalism, the importance of top-notch branding and the role of food in her business.