How to protect yourself when a client’s behavior crosses a line

This artfully arranged bathtub was installed for a client who took their anguish out on their design team Erica George Dines

designer toolkit | May 23, 2024 |

By Fred Nicolaus

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A struggling client took their feelings out on Niki Papadopoulos’s team, motivating the designer to reinforce key boundaries.... continued in the full article.

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